Travel Consultants

Tasks and responsibilities

Determining clients requirements for travel, accommodation, and special interests

Suggesting itineraries based on available travel routes and cost, availability and convenience of transport

Making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections

Notifying clients of travel dates, baggage limits, and medical and visa requirements

Providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents

Assisting with travel clearances

Collecting payments and issuing clients itineraries, relevant documentation, tickets for travel and vouchers for accommodation

Providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and travellers cheques

Answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs

Providing literature and information on local and interstate tours and places of interest

Discussing transport availability and cost

Requirements

Minimum experience as Travel Consultants for 3-5 years.

AQF Certificate II or III, or at least one year of relevant experience

AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience

Benefits