- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Traveling to the client s location or connecting via remote link.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training on computer operation and management.
- Completing job reports and ordering supplies.
Requirements
- Bachelor s degree in Computer Science or Information Technology.
- Good written and verbal communication skills (Turkish and English).
- Proven work experience as Desktop Support Engineer or Support Technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Knowledge of popular operating systems, software applications, and remote connection systems:
- windows, MS office 365, Active Directory, SCCM, etc.).
Location:GOSB, hsan Dede Cd. 700.sok D:No:118, 41480 Gebze Osb/Gebze/Kocaeli, Turkey
Salary: TL 18000 gross per month.
Bachelor s degree in Computer Science or Information Technology. Good written and verbal communication skills (Turkish and English). Proven work experience as Desktop Support Engineer or Support Technician. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Knowledge of popular operating systems, software applications, and remote connection systems: windows, MS office 365, Active Directory, SCCM, etc.). Location: GOSB, hsan Dede Cd. 700.sok D:No:118, 41480 Gebze Osb/Gebze/Kocaeli, Turkey Salary: TL 18'000 gross per month.