Salesforce Functional Manager
Posted on :
22-11-2022
Employer Active
1 Vacancy
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Jobs by Experience
1-3 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-11-2022
Job Description
Sales Force Functional Manager
General responsibilities:
Manage operating budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable
Develop and maintain adherence to IT Applications policies, standards, best practices and guidelines within implementation and delivery methodologies
Plan, manage and execute complex project engagements and assure quality deliverables
Ensure business continuity plans for identified and critical Salesforce applications are developed and maintained
Monitor Business Solutions and system architecture deliveries and support in ensuring applications delivered are on track; adjust/reset in line with business requirements
Review, enhance and incorporate potential improvements to defined standards, policies and delivery processes
Guide users/stakeholders on effective use of Salesforce technical design and deployment for Applications, both Group-wide and in-country
Monitor and evaluate Applications implementations, ensuring continuous, efficient and effective operations
Work collaboratively with technical team to facilitate business process owners needs, communicate design solutions to maintain business operations
Identify potential issues/gaps, drive resolution to avoid customer impact and facilitate continuous improvement
Facilitate user/vendor communications on the effective/functional use of applications
Leadership responsibilities:
Manage and oversee team s delivery of team/function goals to drive execution against goals set
Drive architecture standardization of delivery and support to ensure similar architecture across all business units and solutions
Drive and manage learning and development of team in the area of Salesforce Applications and company behaviors to achieve team/function goals
Drive self-learning and improvement in the area of Salesforce Applications and company behaviors as part of continuous learning
Functional skills and knowledge:
Demonstrate advanced Salesforce functional or technical knowledge
Demonstrate knowledge in managing regional/in-country Salesforce applications
Demonstrate advanced Salesforce application functionality or technical knowledge and a track record in deploying Salesforce solutions at the enterprise level/global organization, preferably in the consumer goods or healthcare industries
Be abreast of the latest technologies and technological opportunities within the specific domain/area of expertise
Demonstrate proficiency in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in both written and spoken English for handling English speaking customers
Education:
Bachelors degree in Computing/Information Technology or equivalent
Salesforce Functional Manager
Employment Type
Full Time
Key Skills
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