Customer success manager - Renewable Energy Company

We are looking for the enemy of fleeting relationships in the purest Tinder style. Or, in other words, an outlier developing long-term relationships with our customers.

In effect, we are looking for a Customer Sucess Manager

Who are we?

We are a big family. And apart from that, our goal at ezzingSolar is to democratise solar energy so that it reaches as many homes as possible. We are committed to clean, renewable energy that minimises our footprint on the planet. We'll tell you more about it later, but now let's get down to the nitty-gritty.

Tasks

Your goals

We'll tell you a bit more in the interview, but to give you an idea, your main tasks will be:

Own the ultimate success of our customers, ensuring they realise the full
value of the ezzing solution

Develop effective long-term key customer relationships

Collaborate with customers to better understand their goals and ambitions

Identify and collaborate with the sales team regarding expansion, up-sell,
cross-sell and additional service/support opportunities within accounts

Help oversee Implementations in new clients together with the Project
Management Team

Requirements

What do we expect from you?

Significant experience in Project Management, Customer Success capacity (B2B preferred) or similar.

Comfortable working with Large Enterprise organizations.

Fluency in Spanish and English.

Constructive and positive attitude in general towards the challenges faced
by our company.

Comfortable with constant changes. We are a start-up and organizational
changes happen all the time.

Ability to multi-task across a high number of accounts at any given time.

You will earn points if

You have a relevant Masters/Bachelor s degree.

You are exceptionally well organised/detail-oriented with outstanding oral
and written skills.

You have experience with energy, solar sector or renewables.

Benefits

Why will you love working at
Ezzing?

You will be part of a project that is growing and expanding around the
world. You will grow professionally and personally.

Your contract will be permanent and you will have a flexible compensation
plan - we are looking for long term relationships!

We work with medium and large companies of different nationalities, such
as Telef nica or Plenitude.

We have a wonderful team, with a very good relationship, collaborative
.... and very international! Ezzing is made up of people from more than 10
different nationalities.

Coffee and fresh fruit are always available in the office.

You will have 6 extra days of holiday a year (who can refuse that?).

And many more things to discover (all good
things!).

More information about us

As you will see, our magic lies in the people who make up this great family, but if you want to know more about ezzingSolar and our day-to-day work, you can do so through our LinkedIn, Instagram ((at)ezzingsolar) or by diving into the Internet.

If all this fits you, apply to this offer including your updated CV.

We look forward to meeting you!