DOC - NE2 A4 SC3

Network Engineer NE2 A4 SC3 5 plus years relevant experience
Work hours 0NA0-1630 M-F
Start date can be ID'd upon after compliant PATCH and DOC-related clearance has been processed and approved.

***This requisition's PO is funded through 6/30/23, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs.***
***This position will be fully onsite and the method of interview will be in-person- both located at the DOC Central Office (1NA0 Technology Parkway, Mechanicsburg, PA 1NA50).***
***Please submit local candidates to this requisition.***
***Please do not resubmit candidates from similar previously released reqs # NA4NA4 & NA37NA.***


1.Provide Network Operational Support:

- Process requests for network connection changes:
- Disable LAN switch and router port security as requested by other IT staff.
- Review change requests, validate information provided on requests, and lead
efforts to resolve erroneous information.
- Update network connection database information.
- Update LAN switch and router port security and/or DHCP configuration settings.
- Communicate LAN switch interface vlan changes to network design lead.
- Disseminate communications for completed change requests.
- Monitor network availability systems and act on device outage alarms/notifications:
- Contact sites to verify power.
- Lead troubleshooting efforts to verify LAN switch, router, and firewall
functionality.
- Process temporary LAN switch and router configuration changes as needed to
troubleshoot device failures.
- Configure replacement LAN switches, routers, and firewalls and lead efforts to
replace failed equipment which may include personally delivering and replacing
equipment or shipping equipment and coordinating replacement activities with
field site personnel.
- Process, monitor, and escalate telecommunication provider trouble tickets for
WAN circuit failures.
- Disseminate service outage/restoration notifications to Agency personnel.
- Provide 2nd level technical support for end user network connection issues:
- Review LAN switch and router interface configuration settings and statistics
to isolate cause of network connection issues.
- Process temporary LAN switch changes as needed to troubleshoot network connection
issues.
- Review and update LAN switch and router configuration settings and as needed to
correct discrepancies between design documents and actual equipment configuration.
- Provide recommendation to other IT personnel on courses of action to resolve
network connection issues.
- Monitor Agency s trouble ticket system and act on tickets referred to the Network
Section.

2.Maintain accurate and timely equipment inventory information to record equipment
location and variable configuration information.

3.Perform responsibilities associated with Agency projects and work efforts:

- Assist with Cisco EOL equipment refresh (requires limited travel to DOC/PBPP facilities)
- Assist with Cisco wireless deployments.

4. Perform other work as assigned:

- Process equipment surplus:
- Erase configuration information and licensed software from equipment targeted for
surplus.
- Prepare equipment surplus list and forward through chain of command for approval.
- Coordinate equipment retrieval with DGS.
- Process documentation and inventory changes for surplus equipment.
- Perform work on other special projects as required.
Required/Desired Skills
SkillRequired /DesiredAmountof ExperienceNetwork Engineering WAN. LAN TCP/IP InfrastructureRequired5YearsCisco Routers, switchesRequired5YearsKnowledge of the following protocols: BGP, TCP/IP, HSRP, DHCP, DNS, NAT, VLAN, MPLSRequired3YearsCapable of working in IDF closets: Running cables, lifting equipment into racks, using small hand tools.Required0Cisco Certifications (e.g. CCNP)Highly desired0Cisco DNACHighly desired0Cisco Wireless AP s and controllersHighly desired0
Questions
No.QuestionQuestion1The vendor rate is NA. Do you accept?Question2Background Check: This position requires an in depth background check, including fingerprinting and requires successful results. Do you accept this requirement?Question3Where does your candidate currently reside?Question4Resume wise, please do not include filler material (e.g. describing a company's core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume?Question5This position is 40 hours per week. Is this understood?Question6Inaccurate responses to the skills above will result in your company being omitted from future DOC requisitions. The skills (and applicable experience) must also be explicitly referenced in the candidate resume. Have you confirmed that the responses to the skills above are accurate and reflect the actual experience the candidate possesses?Question7This position will be onsite. Does your candidate agree to this requirement?