CEX Retail Supervisor (Sunderland)

Sets an example and encourages staff to meet and exceed company's goals and objective

Exceed your targets and bring fresh ideas to the business

Ensure the store is opened/closed in line with policy

Monitors staff on the tills

Assists store management to achieve store goals and targets

Trains and supports staff, setting goals where appropriate

Maintains a positive team environment to ensure success

Responds to customer issues in a professional manner

Maintains the supervisor email account by actioning all emails on a daily basis

Ensure daily processes listed below are being adhered to:-

Merchandising

Relabelling

Stock Checks

Ecom

Testing

Ensure complies with the store standards:-

Daily/weekly/monthly paperwork

Stock control - proficient in RMA/blocked phone processes

Loss Prevention - Investigate stock issues

Assists in housekeeping standards

Competencies:

Strong communication skills

Reliable

Constructive problem solving abilities

Integrity and strong work ethic

Ability to work in a team environment

Customer service, sales and people oriented

Proactive

Organisational skills

Knowledge, Skills & Qualification

Able to prioritise

Flexible and adaptable to the needs of the organization

Problem solving and decision making aptitude

Able to handle multiple priorities at one time

Salary: 20,905 per year

Additional pay:

• Bonus scheme

Benefits:

• Casual dress
• Company events
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Skills :