Technical Support L3 - Network

Hello,

Greetings for the day !!!

We are hiring "Technical Support L3 - Network" for one of the international MNC specialized into Hardware & Networking based @ Mumbai !!!

Position: Technical Support L3 Network

Must Have Skills

Customer Service, Networking, Network Security, Teamwork, Communication

Good To Have Skills:

Windows Networking

Experience Level: 5+ Years

JOB DESCRIPTION:

1. Experiences on the configuring UTM (Unified Thread Management) and its security will add-on advantage.

2. Ability to understand, plan and build Basic network topology.

3. Diagnosing complex network issues and working with other team members to diagnose issues with integrated systems.

4. Participate in multiple network projects simultaneously while maintaining daily operational excellence

5. Enthusiasm for learning new skills & cascade knowledge to junior techs

6. Good communication skills - both written and verbal

7. Passion for providing exceptional service to customers.

8. Strong sense of ownership and accountability.

9. Troubleshooting and ability to analyse technical problems to prevent future occurrence.

10. Excellent communication skill, writing.

11. Flexibility to adjust to changing requirements, schedules, and priorities.

SKILLS AND EXPERTISE:

- Graduate from any stream

- Must have a minimum of 5 years of relevant experience on Networking Domain.

- In depth experience & knowledge on Network firewall packet flow

- Advanced knowledge of networking equipment's including switches, routers, firewalls, LAN, WAN, IP Security, NAT, ACLs, STP. HSRP, PPP, MPLS, VPN, SNMP, TCP/IP, IPsec, AAA, TFTP, TACACS+, RADIUS, STP, VLAN, 802.1Q TRUNK, EtherChannel, Switching Stack/VSS.

- Excellent configuration & Troubleshooting Knowledge on VPN includes site to site & remote access VPN.

- In depth knowledge of Switching & Routing protocols.

- Installing, configuring, and troubleshooting L2/L3 Switches, Router, Wireless Access Point.

- Strong knowledge & experience over Azure & AWS (esp. Azure

- networking) is mandatory.

- Experiences on the configuring UTM (Unified Thread Management) will add-on advantage.

- Must have experience on configuring basic Network topology.

- Experience in troubleshooting and implementation of Switches (Switching issue).

- Must have Excellent understanding on Network Services, e.g. DHCP Server, DNS, Fileshare & Windows Firewall.

- Must understand Windows Networking.

- Knowledge of OSI and TCP/IP.

Employment Mode: Permanent

Work Mode: Work from office

Shift: 24*7 Rotational Shift

Location: Mumbai

Skills : Networking,Network Security,Customer Service,Teamwork,Communication,Windows Networking