Dutch Community coordinator

Have you always wanted to experience living and working in a new international environment? We can offer this! Move to Portugal and start experiencing one of the oldest nations in Europe get to know Portugal`s rich culture and ancient history. Experience all of this while working in a national diverse company. Not only can you expand your working experience but you can also participate in all kinds of events to get to know your co-workers better. Join the basket tournament or the quiz night!

Are you passionate about online Advertising and new technologies? Would you like to join one of the leading tech companies? You will support our client as a community coordinator, ensuring customer satisfaction , representing one of the world s most recognizable companies.

Part of your daily activities will be:

• Interviewing customers to learn more about our advertisers and how their business works

• Gathering pertinent details to help identify a unique small business success story

• Writing high-quality and detailed stories about the small businesses interviewed

• Sense of achievement providing excellent customer service in an outbound business contact environment

• Relationship building and interacting with advertisers via phone and email

• Setting up appointments and completing follow up calls to drive advertiser adoption

• Fulfilling work satisfying client expectations in a way that also complies with best practices

• Maintaining high customer satisfaction ratings and service level agreements

• Qualifying leads for major events allowing them to showcase their small businesses

Our ideal candidate is

• A natural team player - we believe in supporting and developing our people,

• Someone who is enthusiastic and able to build long lasting relations

• Someone who has experience with using social media

Required skills

• Fluent in Dutch

• Working proficiency in English

• Excellent communication skills

• Problem solving

• Sense of responsibility

Benefits

• Excellent benefits package

• Multilingual and excellent work environment to provide the customer service

• Extensive training

• Languages classes (for international candidates)

• Internal employee incentives

• Located in an amazing office in Lisbon with excellent transport links

Location

Lisbon, Portugal