Presales Engineer

Glartek, founded in 2017, is a fast-growing global leader in Augmented Reality (AR) solutions for the Manufacturing and Asset-intensive industries and our mission is to increase the efficiency and safety of shop floor procedures, related to maintenance, production, operational, safety, quality, and training. Our software solutions combine the AR and Internet of Things (IoT) domains to bring visibility, optimization, and reassurance of field operations. Glartek has offices in Lisbon and Leiria, Portugal. The company has very large customers such as EDP and Renault and have raised over 1.5M in venture capital.

This is a fantastic opportunity to be part of the growth of the company, working alongside other colleagues from the Sales department. This is a new strategic role within the company, reporting to the Head of Business Development, the individual will be responsible for technical solution proposals to Glartek clients and partners, including requirements analysis, solution architecture, technical bid management, presentations, product installation and setup for demonstration, and training. Last but not least, you will be empowered and accountable for a wide range of initiatives, which will give you the opportunity to own your career path and shape the future of Glartek and AR.

Tasks

• Responsibility for technical elements of proposals to target customers and Glartek channel partners (system integrators, technology vendors, and mobile operators).
• Work with channel partners or other Glartek experts to analyze clients' requirements and propose solutions.
• Deliver demos and training to channel partners and customers in Glartek products.
• Provide technical support for client technical, commercial, and bid teams and respond to technical queries.
• Support channel partners in project definition and preparation of proposals and represent Glartek in presentations, client meetings and workshops.
• Create solution value added / ROI business cases for partners and customers
• Contribute across the business in all functional disciplines as required for Glartek to achieve its objectives.
• Champion Glartek products externally as the industry standard.
• Orchestrate the adoption and positioning of Glartek's products within end customers, whilst assisting, steering, and influencing channels to understand and articulate the business benefits and technical strengths of the solutions.
• Build and maintain strong relationships with key stakeholders at all levels inside customers during bid process.
• Identify and qualify opportunities in co-ordination with sales team and management.
• Liaise with Product Management to provide feedback about customer requirements
• Handover new customers and projects to the Glartek delivery team

Requirements

• Good understanding of Manufacturing concepts, such as LEAN, Six Sigma and Kaizen
• Understanding of how new technologies, such as Augmented Reality, Computer Vision, and Big Data, can be applied to Industry 4.0 use cases
• Very comfortable analyzing highly complex requirements and problems of factory operational systems.
• 3 years+ experience in technical consulting, development and/or systems integration, including a track record of success in selling and delivering projects and services.
• Experience specifying and integrating products with ERPs, MES, PLMs or SCADAs is a plus
• Training or background in software development is a plus
• Excellent organizer and planner with problem-solving and communication skills. Must be effective at coordinating virtual teams and resources.
• Understanding of the characteristics of startup companies and the need for flexibility of role definitions. A willingness to contribute to all areas of the business as required
• Must have the maturity to be self-sufficient in client engagements.
• Excellent interpersonal and technical skills - commands respect at all levels
• Highly mobile with willingness to travel, as required to meet client needs and company objectives.
• Must have high energy levels.
• BSc/MSc in Computer-science, Industrial Engineering, or related field
• Fully proficient in Portuguese, English and Spanish (ideally) including technical language
• Must be willing and able to travel internationally without restrictions

Benefits

You will benefit from regular team building activities, a relaxed culture, flat hierarchy, flexible holidays, flexible working hours, remote work, growth and development opportunities, health insurance, annual bonus based on company performance and a modern office close to public transportation. Last but not least, you will be working on a ground-breaking product, where you can use your creativity and knowledge to help solve challenging technical and social problems.