LMS Specialist
Posted on :
07-11-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1662985
Responsibilities:
- Uploads and tests content (eLearning, documents, etc.).
- Edits and revises item details in the learning management system (LMS).
- Setups and administers online exams.
- Responds to inquiries and troubleshoots issues related to training courses.
- Setups and manages assignment profiles and direct assignments.
- Pulls and manages reporting subscriptions accurately.
- Assists learners as the initial point of contact by answering inquiries and providing immediate resolution or appropriate redirection to escalated support resources.
- Supports operational processing activities.
- Collaborates with the Senior LMS Administrator to resolve learner issues in a thorough and timely manner.
- Performs back-office transactions in support of the LMS Systems.
- Participates in User Acceptance Testing when necessary.
- Achieves stated performance measures and adheres to established customer service standards.
- Performs special projects as assigned and directed by a manager.
Employment Type
Full Time
Company Industry
Key Skills
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