System Engineer
Posted on :
06-11-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1661994
- Technical Support on POS terminal products
- Problem Analysis and Troubleshooting
- POS Application Testing and Certifications
- Customer Training
- POS Network Implementations and Support
- Provide first line technical Support for POS terminal products, software and solutions.
- Assist team leader in POS Terminal project implementation and delivery.
- Provide 24x7 support to customers inside and outside Jordan by responding to customer calls via phone calls, help desk, and e-mail.
- Investigate, troubleshoot and analyse software and hardware problems reported by customers, in case diagnosis is not straightforward suggest an elimination procedure to isolate the cause of the problem. Consult with superior if problem is not diagnosed & recommend a remedy.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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