German speaking Customer Success Manager

An international super-fast growing tech company and we are revolutionising hoteliers around the globe have an amazing career opportunity for aGerman speaking Customer Success Managerto join their team inCape Town, South Africa. You will be responsible for helping their existing customers leverage the full power of their product by upselling a range of upgrades. Does thisjobsound like the perfect challenge for you? Keep reading!

Your keyjobresponsibilities as theGerman speakingCustomer Success ManagerinCape Town, South Africawill include:

• Selling upgrades to our extensive range of German-speaking hoteliers
  
• Following up internally generated leads by our dedicated customer content marketing team within agreed response times
  
• Managing your lead pipeline, never losing a deal opportunity out of sight
  
• Reaching out to hoteliers directly, to advise them of the added benefits of the product
  
• Deliver demos to interested hoteliers demonstrating the scope of the product and added benefits
  
• Develop a deep understanding of their product suite and competitor pricing and product offering
  

Requirements for thisGerman speaking Customer Success Manager jobinCape Town, South Africa:

• SpeaksGermanon a native level and able to communicate in English
  
• Permanent residence permit or South African ID holders only
  
• Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions and not afraid to upsell
  
• Motivated working in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
  
• Drive to revolutionise hoteliers worldwide
  
• Self-motivated & ability to deliver under pressure
  
• Team-player
  
• Organised and great eye for detail
  
• Affection for both international business & tech
  

Benefits of working with this team:

• Work in a vibrant international fast-growing company
  
• Unlimited learning & growth potential
  
• Your ideas and performance making a big difference in the organisation and the global hotel industry
  
• Work hard, Play hard mentality. They love celebrating successes together!
  
• Employee Equity Scheme
  
• Regular trips to Europe for trainings & celebrational ceremonies (International Week)
  
• Annual Hotel Experience
  
• Friday lunches are on them
  
• Annual salary increases
  
• Training & Development opportunities
  

If you meet the above requirements for thisGerman speaking Customer Success Manager jobinCape Town, South Africa, we would like to hear from you! Please send your CV through today!