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Technical Customer Advocate
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Technical Customer A....
Nokia Egypt
drjobs Technical Customer Advocate العربية

Technical Customer Advocate

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1 Vacancy
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Jobs by Experience

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2 - 2 years

Job Location

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Cairo - Egypt

Monthly Salary

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Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

Responsibilities:

• Plans and executes technical tasks requiring specialist skills in own professional area.
• Works independently with the responsibility for solving customer request cases and reporting according to processes.
• Identifies and solves technical problems.
• Plan, design, test, execute, analyse, and report on process improvements to gain fastest troubleshooting.
• Support areas by participating in emergency 24/7 duty.

Employment Type

Full Time

Company Industry

IT - Software Services

Department / Functional Area

Helpdesk / Customer Service / Telecalling

About Company

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