Receptionist

Responsibilities:

• Act as the first point of contact for visitors to the center which will include meeting and greeting clients.
• Checking members in.
• Singing up new customers for memberships.
• Taking phone calls for any inquiries/complains.
• Moderation for private messages received through our social media platforms.
• Providing accurate information concerning programs and activities.
• Schedule appointments for training classes and taking attendance for the class before the start time.
• Creating an excellent first impression of the gym by providing a warm welcome, tidy appearance and pleasant manner at all times.
• Maintain database and keep it up to date.
• Maintain general filling system (Soft and Hard copy).
• Follow up with old inactive members and get a proper feedback.
• Assisting current members with their queries/complains.
• Follow up with new members to maintain and support them feeling welcomed and satisfied.