drjobs CLUSTER DIRECTOR OF BUSINESS SUPPORT العربية

CLUSTER DIRECTOR OF BUSINESS SUPPORT

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1 Vacancy
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Jobs by Experience drjobs

0 - 10 years

Job Location drjobs

Kuwait City - Kuwait

Monthly Salary drjobs

KWD 1 - 100

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Manage and maintain the optimal operations of our partner systems and processes, ensuring minimal transaction resolution time, high transaction fidelity and reliability and maximized internal efficiency
  • Support Sales, Finance and ISM alignment with initiatives and processes that support strong customer satisfaction, optimized partner and internal efficiency
  • Develop a deep understanding of merchant products, support processes, business systems, and reporting technologies
  • Provide oversight to ensure execution of VIK transactions are meeting business requirements and are within guidelines and in accordance with established policies and procedures
  • Implement new technical solutions which help to automate manual processes
  • Maintain current GCSO owned systems to ensure maximum productivity of GCSO Operations
  • Configure systems as business needs change to ensure highest level of efficiency of operations teams
  • Work directly with Channel Partners to implement Order Management Web Services within their back office systems
  • Maintain and update ongoing internal technical systems which support the daily work of GCSO operational teams
  • Drive Operational change in terms of processes and automation

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Sales / Business Development

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