CCC Engineer
Posted on :
08-08-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1390960
- Responsible for providing the first level of resolution in troubleshooting network, hardware, and software issues.
- Responsible for providing on-time problem resolution.
- Ability to work with different levels of knowledge and diagnose different problems.
- Ability to identify the different problems which need escalation to different teams and follow up with them till resolution.
- Can work with different tasks smoothly and effectively.
- Responsible for dealing with different providers to report and follow up with them on any outage during working hours.
- Handle different requests using the ticket system or e-mail.
- Deliver the knowledge needed to the customers in a simple way
Requirements
- Bachelor s degree in Computer Science or Engineering
- 1-2 years of experience in a similar position.
- Knowledge of Active Directory DNS DHCP
- Knowledge of Microsoft Infrastructure
- Understanding of Network fundamentals and protocols
- Basic coding and programming knowledge (HTML, CSS, JavaScript)
- Excellent command of English (B1 to B2)
- Strong troubleshooting and problem-solving skills.
- Flexible and can work under pressure.
Bachelor s degree in Computer Science or Engineering 1-2 years of experience in a similar position. Knowledge of Active Directory DNS DHCP Knowledge of Microsoft Infrastructure Understanding of Network fundamentals and protocols Basic coding and programming knowledge (HTML, CSS, JavaScript) Excellent command of English (B1 to B2) Strong troubleshooting and problem-solving skills. Flexible and can work under pressure.
Employment Type
Full Time
Key Skills
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