Sr. Application Support

Job Description

• ERP/Applications module administration
• Administration of user’s creation, privilege, and support.
• Leading ongoing reviews of business processes and developing optimization strategies.
• Conducting meetings and presentations to share ideas and findings.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Providing leadership, training, coaching, and guidance to new staff.
• Ensuring solutions meet business needs and requirements.
• Updating, implementing and maintaining procedures.
• Serving as a coordinator between stakeholders and users.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Determining business needs via consultation, business analysis, and targeted observations.
• Provide the required technical and application support to users.
• Monitoring deliverables and ensuring timely completion of projects.
• Ability to communicate technical information, both verbal and written to a wide range of end-users.
• Manage all aspects of project life cycle to facilitate successful delivery to the executive team
• Oversee SAP project to provide metrics for reporting to the executive team.

Job Requirements

• Able to provide support in a 24x7 production environment.
• A minimum of 5 years of experience.
• Minimum 6-8years of experience
• Knowledge of SAP.
• Knowledge of Odoo administration is a plus.
• Exceptional analytical and conceptual thinking skills.
• Problem Solving and Decision Making
• Excellent planning, organizational, and time management