Assistant Director o....
Assistant Director of Rooms
Posted on :
20-07-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1259020
- To direct and control the operation of the Guest Experience Department and Guest Services and to ensure adherence to Four Seasons standards policies and procedures.
- To directly supervise the activities of the managers of the above mentioned departments on an on-going basis. Prepare and conduct performance evaluations in accordance with hotel policy and follow up and keep management informed on all progress of Rooms Division employees.
- To ensure that qualified personnel are selected, hired and trained in all areas of responsibility. Ensure personnel are well informed of all departmental objectives and policies.
- To review activities and conduct inspection tours in areas of responsibility to ensure desired standards of quality, cleanliness, service and controls are maintained. The ability to direct corrective action where required.
- To prepare annual plan and rationale for Rooms Division revenue and expenses: endeavor to maximize departmental profit and control costs. Contribute to the development of the hotel’s annual marketing plan, capitalizing on all areas to increase revenues and improve image.
- To ensure proper image is being maintained by all division employees with respect to grooming and uniform standards.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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