Customer Support Team Lead Jobs in Tokyo

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Customer Experience Team Leader For 4pl

Maersk

profile Tokyo - Japan

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

5 days ago
Full Time

Strategic Team Lead

Feverup

profile Tokyo - Japan

Hey there! Were Fever the worlds leading tech platform for culture and live entertainment.Our mission To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach were revolutionizing the way people engage with live entertainment. Every mo...

7 days ago
Full Time

Associate Customer Support Engineer Slack

Salesforce

profile Tokyo - Japan

To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM where humans with agents drive customer success together. Here ambition...

14 days ago
Full Time

Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

18 days ago
Full Time

Customer Support Specialist Iii

Exact Sciences

profile Tokyo - Japan

Help us change livesAt Exact Sciences were helpingchange how the world prevents detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career an inclusive culture and robust...

25 days ago
Full Time

Customer Experience Team Leader For 4pl

Maersk

profile Tokyo - Japan

Responsible for leading a team of CX managing customer portfolios. The role focuses on delivering an exceptional proactive customer experience ensuring consistent service quality operational excellence driving issue resolution. Create strong customer relationship team engagement and growth.Customer...

27 days ago
Full Time

Senior Project Manager And Team Lead, Tokyo

Business Sweden

profile Tokyo - Japan

Application Deadline: April 24 2026 Tokyo JapanJob DescriptionDo you have a strong drive for delivering value to clients within market expansion and growth in a highly international context Would you like to work in the intersection of business and diplomacy interacti...

29 days ago
Contract

University Intern-jw Marriott Tokyo-operations

Marriott Hotels Resorts

profile Tokyo - Japan

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will...

30+ days ago
Part-Time

Freight & Distribution Senior Specialist Specialis...

Abbott

profile Tokyo - Japan

JOB DESCRIPTION:About AbbottAbbott is a global healthcare leader creating breakthrough science to improve peoples health. Were always looking towards the future anticipating changes in medical science and technology. Working at Abbott At Abbott you can do work that matters grow and learn care for...

30+ days ago
Full Time

University Intern-jw Marriott Tokyo-culinary

Marriott Hotels Resorts

profile Tokyo - Japan

DescriptionBuild upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotels operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up where our founders and many of our leaders began. You will...

30+ days ago
Part-Time

Risk, Operational Risk, Senior Analyst, Tokyo

Goldman Sachs

profile Tokyo - Japan

DescriptionRisk Operational Risk Senior Analyst TokyoAt Goldman Sachs we connect people capital and ideas to help solve problems for our clients. We are a leading global financial services firm providing investment banking securities and investment management services to a substantial and diversifie...

30+ days ago
Full Time

Content Reviewer

Mercor

profile Tokyo - Japan

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey. Position: Role Title Type: Full-time or Part-time Contract Work Com...

30+ days ago
Full Time

Senior Content Reviewer

Mercor

profile Tokyo - Japan

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey. Position: Role Title Type: Full-time or Part-time Contract Work Com...

30+ days ago
Full Time

Ifs Support Engineer

Ifs

profile Tokyo - Japan

A Software Engineer - Unified Supportis responsible foranalyzing and diagnosing suspected software faultsor technical configuration issues within IFS suite of products. They are also responsible for developing quality assuredenterprise graderesolutions where applicable. Theypossessthorough technical...

30+ days ago
Full Time

Team Leader, Ait Engineering

Iceye

profile Tokyo - Japan

DescriptionRole highlights:Team Leader AIT Engineering Location: Japan Department: Global Manufacturing Organisation Reports to: Head of Manufacturing Assembly Integration Testing & Execution (MAITE)Employment type: Permanent Workplace model: On-site Employment is subject to applicable security scre...

30+ days ago
Full Time

Multilingual Architecture Expert

Mercor

profile Tokyo - Japan

1. Role Overview Mercor is collaborating with a leading AI lab on a large-scale AI training initiative focused on improving architectural reasoning design analysis and technical drafting capabilities in advanced language models. Were seeking experienced Architecture professionals to contribute by cr...

30+ days ago
Full Time

Japanese Keigo Customer Support Specialist

Crescendo.ai

profile Tokyo - Japan

Job Title: バイリンガル カスタマーサポート日本語英語勤務地フルリモート業務形態業務委託 (Contract)勤務時間シフト制業務要件に基づく入社予定日2026年1月29日会社概要CrescendoクレッシェンドはAI時代における最高水準のカスタマーエクスペリエンスCXを提供する企業です世界水準のアウトソーシングの専門知識と革新的...

30+ days ago
Full Time

Customer Support Engineer, Matterport Tokyo

Costar Group

profile Tokyo - Japan

Job DescriptionCOSTAR GROUP CUSTOMER SUPPORT ENGINEER MATTERPORT - TOKYOOVERVIEWCoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information analytics and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100 CoStar Group is on a mis...

30+ days ago
Full Time

Istiinternational Business Cooperation Intern (jap...

Itri

profile Tokyo - Japan

This internship is in ITRIsIndustry Science and Technology International Strategy Center(ISTI).Intern will work on the following topics / tasks:Collect and compile industry information through online resources seminars and exhibitions.Plan arrange and assist Taiwanese delegations in visiting Japanes...

30+ days ago
Intern

Executive-sales Domestic Jw Marriott Hotel Tokyo

Marriott Hotels Resorts

profile Tokyo - Japan

DescriptionPOSITION SUMMARYContact appropriate individual or department (e.g. Sales Data Administration Accounting) as necessary to resolve guest calls requests or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott including up-selling. Determin...

30+ days ago
Full Time