Engine Field Service Representative (Kuwait)
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Job Summary
Job Description Summary
At Avio Aero a GE Aerospace company we invent the future of flight lift people up and bring them home safely. We are a world-leading provider specializing in the design production and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and part of our commitment to FLIGHT DECK GE Aerospaces proprietary lean operating model. We attract develop and retain industry-leading talent and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of Avio Aero their work isnt just a job its their passion and purpose. We were meant to fly.Within the Military Product Management & Customer Support Organization as Engine Field Service Representative you will be temporarily deployed in Kuwait reporting to the On-Site Customer Support Manager for a period of 3 years minimum and you will be the Customer primary point of contact providing On Site technical support and advice on engines maintenance and during flight this role you will be fully integrated into the Customer Propulsion/Power-plant team and into Customer Flight Line with the responsibility to minimize disruption to the fleet operation.
Job Description
Essential Responsibilities
Support pre-post flight checks and engine preparation to achieve ready to flight status
Serve as first point-of-contact for engine-related advice/issues on-wing and off-wing at MOB (Main Operating Base) /TPSF (Typhoon Propulsion Support Facility)
Evaluate by means of ground support systems and Engine Health Monitoring (EHM) subsystem the data from FADEC (Full Authority Digital Engine) to support maintenance activities fault diagnosis and engine health monitoring
Provide technical advice and assistance to Flight Line operations (i.e. troubleshooting fault-isolation maintenance procedure interpretation best practices)
Sentencing advice on any engine related item (Engine/Module/LRI/Aircraft Ground Equipment)
Prepare and issue Query & Answer (QA) to support maintenance activities
Provide technical support to Engine Ground Run (EGR) and functional check/test activities
Advise on Engine and LRIs removal/installation procedures
Provide clarification/support on tooling technical publications and other propulsion technical issues
Act as initial Customer interface for materiel support at MOB and hand off to Logistic Material & Fleet Manager
Support borescope inspection of engines and modules
Perform and assure engine data collection
Act as Certifying Staff (as applicable/authorized)
Qualifications/Requirements
Bachelors degree in Aerospace / Mechanical Engineering or a high school diploma with solid experience.
Experience in multinational /multicultural environment
Good knowledge of military propulsion systems aerospace service operations and Customer operational needs
Strong knowledge of Aerospace Technical Publication Systems
Product Knowledge to allow sentencing and resolution of technical issues.
Capable of Technical Reporting
Knowledge and skills in using On A/C AGE Aircraft Ground Equipment
Knowledge of Engine Logbook for consultation and analysis of engine and engine parts data
Knowledge of Health and Safety regulations applicable to an aerospace environment (and in particular aircraft flight line)
Strong knowledge of airworthiness / flight safety regulations and compliance
Strong technical knowledge of engine performance vibration and engine systems
Knowledge of IT systems & tools (related to aircraft support systems)
Excellent oral and written communication skills
Strong problem-solving skills
Fluent written and spoken Italian and English
Work Visa in accordance with local regulation is required
Eligible for Kuwait Work Visa
Eligible for NATO Security Clearance
Desired Characteristics
Understanding of contract commitments and KPI implications
Understanding of availability service and balancing inventory/costs
Understanding of requirements for receipt and dispatch of hardware
Understanding of Fleet Management modelling forecasting and reporting
Leading initiatives of moderate scope and impact
Ability to coordinate multiple tasks
Strong analytical and organizational skills
Strong ability to influence others
What we offer
Smart working and work life-balance
Avio Aero when possible promotes smart work in hybrid mode and encourages a good healthy and satisfying work-life balance. We value our employees wellbeing; hence we offer a variety of improvement programs aimed to preserve anyones psychological safety and daily needs.
Total Rewards
At Avio Aero we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:
Performance related bonuses and local bonus scheme
Flexible benefits platform
Life and injury insurance
Private medical cover
Employee assistant program
Employee special awards (service and recognition)
Local special agreements and discounts
English and languages training for you and one member of your family
Technical Leadership and development trainings
Inclusion & Diversity
Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin religion sexual orientation gender identity or expression age disability etc. We are not all the same. Just be Yourself @AvioAero!
#LI-CM
Additional Information
Relocation Assistance Provided: Yes
Required Experience:
Unclear Seniority
About Company
Airspace EfficiencyIncrease airspace efficiency with data-driven flight path design and airspace analytics
