Supervisor Field Service
Job Location:
Monthly Salary:
Posted on:
15 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Description
Responsibilities
- Customer service excellence: Ensure delivery of high-quality service levels across Power and Thermal systems.
- Technical oversight: Provide technical support troubleshooting and guidance for complex service issues.
- Cost evaluation: Prepare and review accurate cost assessments for repair quotations.
- Team leadership: Train supervise and motivate senior technicians and technicians to optimize performance.
- Operational planning: Develop weekly schedules and ensure seamless execution of service activities.
- Continuous improvement: Stay updated on Vertiv products industry best practices and apply knowledge to enhance service delivery.
- Risk management: Ensure compliance with hazard identification and risk assessment standards.
Qualifications
- University Degree/Diploma in Electrical or Mechanical Engineering.
- Strong knowledge in Thermal systems (precision cooling) and Power systems.
- Minimum 7 years experience in the service industry.
- Proven expertise in Vertiv products and functionality.
- Excellent technical analysis and problem-solving skills.
- Computer literacy and proficiency in service management tools.
- Fluent in English (mandatory).
- Knowledge in hazard identification and risk assessment.
Physical & Environmental Demands
- Willingness to travel (up to 80%).
- Ability to work in diverse environments including data centers and industrial facilities.
Required Experience:
Manager
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
