Sales Coordinator
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
-Handle incoming calls professionally following hotel telephone etiquette and directing enquiries to the appropriate department.
-Manage daily email correspondence responding to enquiries promptly and professionally and ensuring proper follow-up.
Input and maintain group bookings and ensure all booking activities are updated accurately and promptly.
-Prepare sales reports and maintain accurate records and filing in line with hotel procedures.
-Coordinate and arrange site inspections for prospective clients.
-Support the Sales team with quotations proposals contracts and other sales-related documentation.
-Respond to client enquiries feedback and complaints professionally ensuring timely follow-up.
-Escalate incidents irregularities and service concerns to the appropriate management team.
Qualifications :
Excellent written and verbal communication skills in English.
Strong email writing and correspondence skills.
Highly organised with excellent attention to detail and follow-up.
Proficient in Microsoft Office and hotel systems.-Positive professional and service-oriented personality.
Able to work independently while supporting the wider Sales team.
Remote Work :
No
Employment Type :
Part-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
