Front Office Jobs in Surabaya

Lead and supervise the bell team in delivering professional service and handling luggage arrivals departures and transportation operations. Manage staff scheduling training and performance to uphold service standards. Ensure guest requests and VIP arrivals receive personalized attention maintain equ...

Key Responsibilities Guest Relations: Greet guests upon arrival perform check-in/check-out procedures and handle room assignments and key issuance.Financial Accuracy: Process payments handle foreign exchange and maintain an accurate cash drawer (float).Communication: Manage the switchboard handle in...

What are we looking forA Duty Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: Able to read write speak and understand English to commu...

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship bran...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

Shangri-La Hotel SurabayaAt Shangri-La Group joy is more than a feeling it is a way of life. Since 1971 our people have brought the care and human touch of Asian hospitality across the globe creating heartfelt connections and unforgettable experiences.We believe joy is personal yet universal found...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

EOE/AA/Disabled/VeteransWhat are we looking forA Front Office Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviour skills and values that follow: Good communication organi...

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship bran...

DescriptionJOB SUMMARYDevelops and implements marketing strategies designed to achieve RevPar/share-of-wallet (non-room revenue) goals for departments including but not limited to spa food and beverage retail concierge and front office. Manages all in-hotel messaging to guests. Updates hotel web pag...