Service Support Analyst Jobs in India

Incident Management:o  Receive and log incident reports from internal and external customers.o  Analyze and resolve technical issues promptly and efficiently.o  Escalate incidents as necessary ensuring timely resolution.Customer Support:o  Provide excellent customer service establishing rapport with...

Your role:The Technical Support Analyst will be part of a 24x7x365 Operations team responsible for monitoring supporting and maintaining enterprise infrastructure and applications. The role requires strong troubleshooting skills operational discipline and the ability to work in a time-sensitive cu...

Role OverviewThe Product Support Analyst (L1) will act as the first line of support for customers leveraging technical skills and product expertise to resolve incidents efficiently. This role involves diagnosing investigating and resolving issues while coordinating with business teams application ow...

Job DescriptionOverviewThe Desk Side and Technology Support Engineer is responsible for the resolution of all 2nd Line incident and service requests. They will have a good understanding of technology and demonstrate excellent customer service skills.Your roleGeneral troubleshooting of the Atkins des...

Job DescriptionWere AtkinsRéalis a world class Engineering Services and Nuclear organization. We connect people data and technology to transform the worlds infrastructure and energy systems. Together with our industry partners and clients and our global team of consultants designers engineers and pr...

ServiceNow Business Analyst and TesterThe primary objective of this role is to deploy maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. The role requires you to work closely with team members stakeholders and end user...

DescriptionTheStaff Customer Service Support (Staff CSS) will be part of our Shared Service Centers across the globe providing services & support to our customers. A Staff CSS will be responsible for managing customer orders product returns quotations outbound customer calls to resolve customer quer...

About Allica BankAllica is the UKs fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs one of the last major underserved opportunities in Fintech.Established SMEs are the backbone of local communities - representing over...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

DescriptionIn This Role Your Responsibilities Will Be:In this role you will be responsible for ensuring excellent service levels and maintaining high customer satisfaction across all assigned accounts including full ownership of KOB3 MRO business and special KOB2 scheme orders. You will manage all a...

Purpose This role is responsible for addressing all IDEMIA IT related issues in accordance with the relevant service-level agreements and cooperating with technical teams to ensure customer satisfaction.Key Missions Solves and documents Level 1 and sometimes Level 2 IT needs of users and productive...

At Anaplan we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.What unites Anaplanners across teams and geographies is our collective commitment...

Position: APPLICATION SUPPORTSERVICE DESKExperience: 6 months - 2 yearEducational Qualification: BCA/MCAJob Location: NoidaShift: UK Shift & UK calendar will be followedMode of Working: Work from OfficePrimary Skills:Excellent verbal and written communication skills.Providing first level support thr...

DescriptionRole ResponsibilitiesApplication/Technical Support: Respond to inbound support requests via help desk platforms (e.g. Zendesk) phone email or chat. Triage and prioritize assistance needed and resolve issues related to software hardware or system usage.Training & Guidance: Provide baseline...

DescriptionRole ResponsibilitiesApplication/Technical Support: Respond to inbound support requests via help desk platforms (e.g. Zendesk) phone email or chat. Triage and prioritize assistance needed and resolve issues related to software hardware or system usage.Training & Guidance: Provide baseline...

Hi Im Aswathiyour Recruiter and guide to joining CSG! Were excited to learn more about you and how your experience can strengthen our team to provide Level 2 Support to customers - resolving technical issues / error messages encountered by customers in a live production environment.We are looking...

MISSION :We are seeking an initiative-taking and analytical Customer Support analyst to enhance customerexperience and operational efficiency across customer support function. This role supportsAccount Managers and clients by resolving issues identifying portfolios and driving continuousimprovement....

Our StoryAt Alight we believe a companys success starts with its people. At our core we Champion People help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.Our ValuesChampion People be empathetic and help create a place where everyone belongs.Grow with pu...

Our StoryAt Alight we believe a companys success starts with its people. At our core we Champion People help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.Our ValuesChampion People be empathetic and help create a place where everyone belongs.Grow with pu...

Our StoryAt Alight we believe a companys success starts with its people. At our core we Champion People help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.Our ValuesChampion People be empathetic and help create a place where everyone belongs.Grow with pu...