Service Level Jobs in India

The Opportunity The Technical Support Engineer will provide support for the global Commerce Cloud customer base. Key elements of the role involve handling technical application and infrastructure issues and ensuring our customers are set-up for success. You will take ownership of high priority cust...

Job Description: Operations Head - Manager Position Overview : The Operations Manager will oversee administrative functions and drive organizational effectiveness across multiple sites of our engineering services organization in India. This role focuses on streamlining processes managing administr...

Job Description Summary Duties and responsibilities People Create a positive team experience. Works closely with applicable HR Business Partners and Hiring Managers to ensure that job descriptions and compensation structures are established and on file for all open experienced-hire requisitions. Wo...

Customer Service Engineer Job Description Co-Ordination with Customer for Warranty Handling within set Turnaround Time/ Response time. Technical knowledge of tyre functioning and other manufacturing and field related conditions Co-ordination with Business and Service team for synergy...

Strong client communication.Manage team and new opportunities3. Flexible with shiftsEnsuring Operations KRA - Internal/External Service level agreement are metDrive brainwave initiative in the teamUnderstand and abide by the importance of discipline punctuality & protocolConduct monthly 1o1Address a...

- Manage various teams both from process and people front- Provide overall leadership to the department ensuring all deadlines are met and customer issues concerns and questions are resolved in accordance with our Service Level Agreements- Review of standard & ad-hoc journal entries balance sheet re...

Securing and managing the fulfillment of all mainframe contracts with a focus on Service Level Customer Satisfaction Time P L Quality and Growth Act as accountable Manager of all aspects of the entire service relationship of the customer for Cloud Services Foster close alignment with Commercial othe...

p Windows Engineer Windows Administrator Vmware Powershell p Must Have skills Windows Engineer Windows Administrator Vmware Powershell Windows Administrator Windows Engineer Excellent technical knowledge of all Windows operating systems WinExperience with Physical Virtual Servers Operations Manageme...

p Windows Engineer Windows Administrator Vmware Powershell p Must Have skills Windows Engineer Windows Administrator Vmware Powershell Windows Administrator Windows Engineer Excellent technical knowledge of all Windows operating systems WinExperience with Physical Virtual Servers Operations Manageme...

The Support Engineer plays a key role in delivering technical support for QAD and Progress products. This role focuses on providing effective solutions for customer-reported issues managing technical inquiries and ensuring seamless system operation through troubleshooting and resolution efforts.As a...

The Manager Support Team is responsible for leading a team of support engineers to ensure the delivery of exceptional technical support for ERP systems. This role focuses on managing team performance overseeing escalations and ensuring the team provides efficient high-quality solutions to complex cu...

Responsibilities:Manage Cloud operational support services (AWS GCP Azure or SaaS) and data center co-location services with a focus on monitoring.Oversee and optimize service monitoring tools such as SolarWinds Orion Microsoft System Center Operations Manager and Nagios.Lead and manage global 24/7...

Maximize room bookings by delivering a pleasant and efficient reservations service.Ensure that reservations are dealt with effectively while maximizing revenueRespond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.Qualifications : Your exper...

Skills Experience Technical Strong proficiency in Windows Server Operating Systems with comprehensive administrative and troubleshooting expertise Well versed in Active Directory AD DNS DHCP Group Policy Azure AD Azure Update Manager and Azure Defender for identity access and system management Exper...

Skills Experience Technical Strong proficiency in Windows Server Operating Systems with comprehensive administrative and troubleshooting expertise Well versed in Active Directory AD DNS DHCP Group Policy Azure AD Azure Update Manager and Azure Defender for identity access and system management Exper...

RESPONSIBILITIES Its an Individual Contributor role wherein you are responsible to manage R2R quality Metrices through service level agreements performance metrics and continuous governance rhythm. Provide Technical accounting support for the R2R Function and Work as subject matter expert for the te...

We exist to create positive change for people and the planet. Join us and make a difference too!Purpose of the positionTo manage a portfolio of clients to ensure delivery of assessment and related services such as training to meet or exceed client expectations whilst ensuring BSI protocol are mainta...

What success looks like in this role: Oversees Service Management activities across the enterprise. Partners with other senior leaders to establish strategic plans and and directs large teams and/or teams with the most complex and highly visible relationships with senior-level client decision-make...

As a PHD Program Analyst within Amazons Global Security Operations (GSO) you will play a crucial role in protecting our transportation workforce through investigation and implementation of mitigation strategies. This position requires analytical skills excellent judgment and the ability to manage mu...

DescriptionRequired SkillsStrong believer on Cloud model and customer success centric.Creative with strong problem-solving skills and an ability to succeed in a value oriented - fast-paced environment.Min 10 years of direct sales or pre-sales/technical background in cloud - handling Enterprise custo...