Manager Senior Customer Experience Design Jobs in India

About our client A leading NBFC Job Title: Customer Experience: Chief Manager Experience: 10 years Location: Chennai Qualification: PG must Job Description This position is responsible for managing customer service operations inclusive of conceptualizing & implementing short/long term plans and mana...

Job Description Identify and resolve pain points in the customer journey proactively implementing solutions to reduce friction. Customer Advocacy & Escalation Management: Act as a customer advocate representing customer needs and priorities in internal meetings and decision-making. Handle escalated...

Key Responsibilities: Chatbot Strategy & Management: Develop and manage the end-to-end chatbot strategy for customer onboarding and sales customer service and collections across platforms such as WhatsApp website and our Saathi mobile App. Drive chatbot improvements focusing on business outcomes suc...

About Client: A leading NBFC Job Responsibilities: The incumbement is responsible for overseeing the customer Experience process at the area office ensuring that all customer handling executives meet performance standards and deliver high-quality service. This role involves strategic planning team m...

At Maersk we are a global leader in integrated logistics pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of whats possiblesetting new benchmarks for efficiency sustainability and excellence.We believe in the power of d...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):- Customer channel management- Case Management- Customer onboarding and relationship management- Contract and dispute...

Description As a Senior Customer Service Specialist you will provide frontline support to patients using the Oracle Health Patient Portal. You will use strong customer service communication and basic application support skills to assess investigate and resolve customer questions issues and service r...

Provide QS Term Consultancy service for Client:Cost planning and estimationPrepare tenderTender evaluationVariation order finalisationIssue payment valuationClosing of final accountsPrepare and issue tender documents for each contract including:Information as provided by designers including drawings...

Product Intern Growth & Customer ExperienceLocation: RemoteDuration: 36 monthsStipend: 10000/month fixed up to 10000/month performance incentiveOpportunity: Potential extension / full-time conversion based on performance. About the Role:Work with Product Growth Brand Design & Technology teams on rea...

Role: Manager/ Senior Manager Talent Acquisition & People Strategy DelhiExperience:4-10 years Not more than 10 YearsSalary: 14 to 22 LPA About the role: This role sits at the dynamic intersection of Talent Acquisition and Broader People Strategy. Beyond managing end-to-end recruitment you will act a...

- To manage specific Customer(s) by communicating engaging and resolving issues pertaining to PS-IN products (Traded Manufactured in India) quality topics for customer satisfaction - Conduct system level investigation for finding the root causes for quality issues prepare and report for 0-km & field...

Role Overview:Lead and deliver end-to-end digital CX transformation engagements for global clients in the BPM domain driving business value through customer-centric strategy technology-led innovation and operational excellence.Act as a trusted advisor to senior stakeholders enabling enterprises to r...

DescriptionJOB SUMMARYThe position is accountable for proactively soliciting and handling sales opportunities for a sales cluster. Responsible for account management and acquisition on special corporate segment. Handles numerous accounts and the distribution channels for those accounts. Ensures busi...

At Maersk we are a global leader in integrated logistics pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of whats possiblesetting new benchmarks for efficiency sustainability and excellence.We believe in the power of d...

*Shift Timings: Night 5.30PM to 2.30AMAt Maersk we are a global leader in integrated logistics pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of whats possiblesetting new benchmarks for efficiency sustainability and e...

Shape the Future with Us.At Lubrizol were bringing to life the chemistry behind clean water efficient transportation reliable infrastructure critical medicines and the products people rely on every day through science sustainability and a culture of inclusion.As part of our global team youll be empo...

the purpose of this position is to translate deployed strategy business objectives requirements from customers stakeholders as well as standards and regulatory requirements into technical inputs to establish value stream capable of fulfilling needs of customer and stake holder expectations conformin...

The Quality Manager leads and maintains the Quality Management System (QMS) in accordance with CAR 21 Subpart G (Production Organisation Approval POA) guidelines as well as international aerospace quality standards AS9100 . This role acts as the primary focal point for regulatory compliance with civ...

We are looking to hire a Quality Auditor Customer Experience to play the key role of managing process qualityfor customer service. He/She will drive the execution for running ixigos day-to-day quality processes improveoperational efficiency and provide customer insights to product tech and marketing...

Shape the Future with Us.At Lubrizol were bringing to life the chemistry behind clean water efficient transportation reliable infrastructure critical medicines and the products people rely on every day through science sustainability and a culture of inclusion.As part of our global team youll be empo...