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Senior Manager, Customer Care
Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.A day in the life (Responsibilities):Lead a large Care organization spread across multiple lines of business (LOBs) ma...
Customer Support
Research and identify potential leads using tools like LinkedIn google mapsInitiate contact with prospects via email phone calls WhatsApp or social mediaMaintain and update CRM systems with accurate lead information.Schedule meetings/demos for the sales team with qualified prospects.Work with market...
Customer Support Executive (tamil) || Chennai
Job Summary We are seeking energetic persuasive and reliable professionals to join our support and engagement team. The core responsibility of this role is to connect with previously active driver-partners understand their reasons for inactivity or churn and proactively encourage them to return to t...
Assistant Manager Customer Support (pdc)
DescriptionIn This Role Your Responsibilities Will Be:Ensure compliance with Emerson ethics trade compliance business unit safety quality and CPDC process requirements.Lead the Customer Support team by setting clear performance metrics reviewing progress coaching team members and driving accountabil...
Assistant Manager Customer Support (chennai Parts ...
DescriptionIn This Role Your Responsibilities Will Be:Ensure compliance with Emerson ethics trade compliance business unit safety quality and CPDC process requirements.Lead the Customer Support team by setting clear performance metrics reviewing progress coaching team members and driving accountabil...
Lead Customer Support
Device42 is looking for a highly experienced Lead - Customer Support to join our Product Support team as a senior technical escalation resource for our growing customer base.The Lead - Customer Support will work with customers handling complex high-impact issues that require deep networking systems...
Customer Support Head
Key Responsibilities Install configure and commission electronic test equipment at customer sites. Provide on-site and remote technical support for hardware and software-related issues. Diagnose and troubleshoot PCB circuit and system-level faults. Conduct product demonstrations technical presentati...
Customer Support Lead
Key Responsibilities: Lead mentor and develop a team of customer support executives to deliver outstanding technical support to business customers. Oversee and contribute to daily operations of the Customer Support desk (ticketing queue chat phone email) and Help Centre to ensure timely resolution o...
Customer Support Executive
Responsibilities: Respond to customer inquiries via email chat and phone in a timely and professional manner. Troubleshoot and resolve technical issues for our external products or escalate them to the appropriate team when necessary. Document customer interactions feedback and solutions accurately...
Senior Engineer Engineer – Customer Support & Appl...
Key Responsibilities: Installation and commissioning of Automated Test Equipment at customer sites Provide technical support and troubleshooting for electronic systems and PCBs Conduct product demonstrations and customer training Assist customers with test procedures and diagnostic workflows Prepare...
Ass Manager Deputy Manager Customer Service
Key Responsibilities Handle customer inquiries related to industrial machinery tools spares service requests and warranties. Register service calls complaints and breakdown requests; coordinate with service engineers for timely resolution. Track service orders AMC contracts and preventive maintenanc...
Sr. Manager- Customer Experience & Marketing (chat...
Key Responsibilities: Chatbot Strategy & Management: Develop and manage the end-to-end chatbot strategy for customer onboarding and sales customer service and collections across platforms such as WhatsApp website and our Saathi mobile App. Drive chatbot improvements focusing on business outcomes suc...
Sr Manager- Customer Experience
About Client: A leading NBFC Job Responsibilities: The incumbement is responsible for overseeing the customer Experience process at the area office ensuring that all customer handling executives meet performance standards and deliver high-quality service. This role involves strategic planning team m...
Manager, Customer Care Payroll
Customer Care Manager - US Payroll- Job DescriptionLocation : ChennaiShifts : 24*7 Rotational ShiftsToast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best: building the businesses they love.As a Manager Customer Care- Payroll y...
Manager, Customer Care Payroll
Customer Care Manager - US Payroll- Job DescriptionLocation : ChennaiShifts : 24*7 Rotational ShiftsToast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best: building the businesses they love.As a Manager Customer Care- Payroll y...
Senior It Customer Support Analyst, Desktop Suppor...
Title:Senior IT Customer Support Analyst Desktop SupportKBR is seeking a Senior Desktop Support Team Lead to provide advanced desktop support and technical leadership for enterprise technology services across India and supported global locations. This role serves as a senior escalation resource resp...
Manager Customer Support
Job descriptionWe are looking for a Manager Customer Support with 8 years of people management experience to lead and run product support operations in a fast-paced environment. This role is responsible for driving execution through Leads and ensuring consistent high-quality resolution of customer q...