Manager Customer Experience Operations Senior Jobs in India

We are looking for a customer-focused Team Leader to manage and develop a Customer Experience team supporting end-to-end Ocean customer service activities. The role is responsible for delivering agreed SLAs and KPIs improving customer experience driving operational excellence and building a highly e...

Secure Every Identity from AI to HumanIdentity is the key to unlocking the potential of AI. Okta secures AI by building the trusted neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stak...

TeamViewer provides a leading Digital Workplace platform that connects people with technologyenabling improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.We believe that our diverse teams and stron...

The Office of the CEO Escalation Agent is the trusted owner of clients most sensitive complex and high-visibility customer escalations. You will resolve high-risk customer issues end-to-end communicate with empathy and precision and turn recurring pain points into operational and product improvement...

Key Roles & Responsibilities:A. International Sales Coordination & Commercial OperationsLead the International Sales Coordination team: define roles workflows turnaround times and KPIs and review performance with coaching.Ensure timely review and confirmation of international customer POs against ap...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey. Position: Customer Experience Operations (India) Type: Contract Com...

About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey. Position: Customer Experience Operations (India) Type: Contract Com...

Job Title: Customer Success Manager (Auto Companion)Job SummaryWe are seeking a customer-focused and results-driven Customer Relationship Manager (CRM) to assist customers throughout their car-buying journey. The role involves providing guidance on vehicle options features pricing financing options...

Impex – JD: Brand Marketing & CX Page 1Head of Brand Marketing & Customer Experience (India & GCC)Grade Senior leadershipLocation Bangalore with travel to Kerala and GCC (25% of the time)Reports to Global Chief Marketing OfficerBrands Impex Delici ElkitchDirect reports Senior Brand Manager; Social M...

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at...

Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.As a Customer Care Manager you will actively manage a team of agents for the Payments POS Campaign. You are responsibl...

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.At Maersk we believe in the powe...

Job Description Customer Experience AgentIn this role you will be challenged to own and manage the full customer experience. This includes proactively monitoring and managing the end-to-end shipment cycle in compliance with company procedures to ensure that the cargo is transported as per the transp...

Amazons Relay Operations Center (ROC) is the execution backbone of North Americas middle-mile transportation networkmanaging tens of millions of loads annually across a vast asset base. As we deploy an ambitious automation program that will fundamentally transform how carriers and drivers interact w...

Toast creates technology to help restaurants and local businesses succeed in a digital world helping business owners operate increase sales engage customers and keep employees happy.A day in the life (Responsibilities):Lead a large Care organization spread across multiple lines of business (LOBs) ma...

OverviewThe Security Customer Experience Engineer is a highly customer-connected engineering role within Microsoft Security focused on the Microsoft Defender portfolio. This role carries end-to-end ownership of high-impact mission-critical customer escalations ensuring not only timely resolution but...

Job PurposeTo design build and operationalize a scalable Real-Time Approval and Decisioning ecosystem powered by advanced analytics and machine learning enabling organizational agility at scale. This role is responsible for developing a standardized product-specific approval engine that ensures ultr...

OverviewMission Critical Services for Microsoft Security Cloud (MCSfMSC) helps enterprise customers maximize the reliability resilience and business value of their Microsoft security investments. The team provides proactive technical guidance and coordinated support across Microsofts security cloud...

OverviewCapacity Operations Team within Azure Fleet Platform is responsible for connecting customer demand with infrastructure supply across Microsofts global cloud footprint. The team enables reliable scalable and predictable cloud capacity for Azure and other Microsoft cloud services by driving ca...

OverviewEvery minute of every day customers stake their entire business and reputation on Microsoft Cloud. The Azure Engineering Operations (EngOps) team believes that when we meet our high standards for quality and reliability our customers win. If we falter our customers fail their end-customers....