Workplace Coordinator

About the team

Zillow Group is a strategic mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership scalable programs and operational excellence in support of Zillows mission. We bring deep experience working across diverse teams in a dynamic high-growth environment balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.

About the role

You Will Get To

• Execute day-to-day workplace operations: Ensure the office opens clean safe and ready; address issues quickly; maintain high standards across all spaces. Respond to all submitted support tickets via Zillows internal systems providing direct support to employees and escalating support issues as required following established SOPs to centers of excellence.

• Support the delivery of hospitality services: reception and visitor management pantry supply management and coordination of meal services office supply management transportation coordination building access/badging new hire orientation seating arrangements etc.

• Assist in coordinating small events meetings and onsite activities

• Assist with Maintenance & Building Systems: Schedule coordinate and close out all planned/unplanned maintenance; help with MEP HVAC life-safety and critical equipment; maintain accurate asset and chemical inventories; keep logs and permits current.

• Vendor Coordination: act as point of contact for front-of-house vendors (reception courier pantry); assist in tracking service requests and ensuring timely resolution; escalate service issues to the Workplace Manager as needed

• Drive onsite communication: Respond to basic employee and visitor inquiries and provide accurate information support internal office communications when required

• Manage facility incidents and emergencies through timely response coordination escalation and resolution tracking.

• Maintain compliance and workplace safety standards through regular inspections audit support and adherence to statutory protocols during night operations.

• Provide facility and workplace support to night-shift employees by ensuring safety hygiene pantry and operational assistance services.

• Monitor and control facility assets consumables and critical spare inventory to ensure uninterrupted operations during emergencies.

• Maintain accurate operational reporting shift handovers incident documentation and MIS records for effective continuity and governance.

• Manage employee ground transportation operations including cab fleet management transport technology platforms vendor coordination route compliance and safe seamless employee mobility services across shifts.

• Ensure adherence to female employee transportation safety protocols including escort compliance trip monitoring escalation management and implementation of organizational safety standards during all shifts.

• Provide general administrative support to the Workplace Manager and onsite team

• Assist with special projects or workplace initiatives led by the Workplace Manager

Who you are

• A service-oriented professional who enjoys creating welcoming positive experiences.

• Highly organized and reliable with strong attention to detail.

• Calm under pressure and adaptable to changing priorities.

• A proactive team player who takes initiative and follows through.

• Comfortable interacting with diverse stakeholders including employees vendors and leadership.

Qualifications

• Bachelors degree or equivalent experience.

• 36 years of experience in a front office facility management administrative or customer service role.

• Strong verbal and written communication skills in English Hindi and local language.

• Excellent interpersonal skills with a customer-first mindset.

• Proficiency in full Google Suite including Sheets/Docs Meeting platforms (i.e -Zoom) Slack and presentation skills.

• Strong organizational skills with attention to detail and ability to multitask.

• Ability to work both independently and collaboratively in a fast-paced environment.

• Professional appearance and demeanor suited for a front-facing role.

Location & Schedule

• Location:
  Zillow India Private Limited

Workship Coworks Sumadhura Capitol Tower Tower-2 PS-6 9th Floor

Survey No.14 Pattanduru Agrahara Village Hobli Bengaluru -
560066

• Schedule:

  Night Shift (9:30 PM 6:30 AM IST)

Get to know us

At Zillow were reimagining how people movethrough the real estate market and through their careers.

As the most-visited real estate platform in the U.S. Zillow helps millions of customers navigate buying selling financing and renting with greater ease and confidence. Our teams in India play a critical role in building and scaling the technology products and operations that power this experience.

Whether youre working in tech operations or shared services youll collaborate with global partners to solve meaningful problems and help more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the U.S.. Zillow was named one of FORTUNE 100 Best Companies to Work For in 2025 and included on the PEOPLE Companies That Care 2025 list reflecting our commitment to creating an innovative inclusive and engaging culture where employees are empowered to grow.

No matter where you sit in the organization your work will help drive innovation support our customers and move the industryand your careerforward together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive innovative environment with the best employees. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender maternity status HIV status or veteran status. Reasonable accommodations will be provided to candidates with disabilities in accordance with applicable policies.