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Technical Officer
Job Location:
Monthly Salary:
Experience Required:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Key Responsibilities and Focus Areas
The position Technical Officers would be primarily responsible for supporting the team in defined geography by providing on-site services in terms of paint performance ensuring quality during application process and handling complaints ensuring quality control methods thereby achieving overall
business objectives.
1. Site Evaluation & Product Recommendation
- Conduct site visits for new construction and repainting projects.
- Check surface conditions: moisture levels cracks efflorescence alkalinity fungal growth.
- Recommend correct painting system (primerputtytopcoat).
- Ensure product specification compliance.
2. Technical Demonstrations & Trials
- Conduct mock-up demos for interior emulsions exterior coatings textures and waterproofing systems.
- Provide on-site sample panels for architect/contractor approval.
- Handle texture application guidance.
3. Contractor & Painter Training
- Train painters on proper surface preparation and application techniques.
- Conduct painter meets and technical workshops.
- Introduce new products and tools to painter network.
4. Complaint Handling & Resolution
- Inspect paint defects such as peeling chalking shade variation patchiness flaking and dampness.
- Diagnose root causes and provide corrective action plans.
- Prepare technical reports and ensure timely complaint closure.
5. Support to Project Sales Team
- Provide technical presentations to builders and architects.
- Help in securing project approvals through technical capability.
- Work closely with sales executives for project conversions.
6. Documentation & Reporting
- Maintain daily visit reports and site inspection forms.
- Update demo records complaint reports and training logs.
- Track project pipeline technically and follow up for project closure.
- Assist the Sales Team in conducting product trials and build inferences on JSW Paints product
Description
- Devise ways in which these product strengths can be communicated to the consumers and influencers.
- Conduct pre-painting site inspection on-site inspection and post-painting site inspection for all fresh and repainting project sites.
- Understand the requirements from Customer and propose the solutions based on site evaluation.
- Conduct product sampling at the site based on the requirement.
- Conduct regular supervision of ongoing sites along with CROs to ensure right product application practices.
- Coordinate proactively with Sales team about the details of the sites where warranty needs to be issued.
- Timely issue of Site warranty certificates.
- Closure of customer complaint within the defined timelines.
- Compliance to inspection schedule to ensure Quality at the sites
- Investigate complaints reported at sites and resolve within the defined timelines
- Conduct customer complaints analysis and share the findings with Sales R&D and Marketing function to avoid reoccurrence
- Conduct random checks of draw down tinting process at godowns and ensure shade compliances.
- Conduct site inspection to verify actual application process against the recommended process.
- Provide training to sampling painters on application process for all products.
- Brief the Project Sales team on the technical aspects of all existing and new products
- Conduct product trials and building inferences on JSW Paints product strength vis-a-vis products in market.
- Devise ways in which the product strengths can be communicated to the consumers and influencer.
- Integrate with Research and Technology function for new product development based on technological trends in the Profile
Requirements
Educational & Work Experience:
- (Mechanical / Chemical) / M. Tech (Mechanical / Chemical)
- (Chemistry)
- Candidates with added Diploma (Paints Technology) will be given more preference.
- 3-6 years of post qualification experience in Paints and demonstrated experience and success in similar role.
Key Competencies Skills:
- Paint Product Knowledge
- Knowledge of product application process
- Strong influencing and collaboration skills.
- Clear and concise verbal and written communication skills
- Proficiency in MS Office applications.
Benefits
Fix SalaryTADAVariables
Required Skills:
Demand Generation Influencer Contractor Retailer Dealer Relationship Management Interior Designer Paint Wood Coating Wood Finish
Required Education:
Any graduate
About Company
Corporate Stalwarts is a leading recruitment and executive search firm with over 20 years of experience. We specialize in connecting top talent with dynamic organizations across diverse industries. Our expertise spans CXO-level hiring, mid-level recruitment, and customized talent s ... View more
