Technical Engineer Manager
Job Summary
We are looking for a Technical Engineering Manager with strong AI/ML exposure and handson experience in AI based software delivery. This individual will lead highimpact engineering initiatives work closely with onshore stakeholders and drive delivery excellence across offshore teams.
The ideal candidate is a handson technical leader an effective communicator and a proactive gogetter personality who takes ownership drives clarity and delivers results in a fastpaced environment.
Key Responsibilities:
- Lead and manage crossfunctional engineering teams delivering AIenabled and datadriven solutions.
- Act as a bridge between onshore business/technology stakeholders and offshore delivery teams ensuring alignment transparency and execution.
- Provide technical leadership in areas such as AI/ML solutions automation cloudnative architectures APIs and modern SDLC practices.
- Lead endtoend AI based software delivery covering design development integration deployment and ongoing optimization of AIenabled solutions.
- Own delivery outcomes including planning execution risk management quality and timelines.
- Translate business requirements into clear technical designs and execution plans.
- Review architecture code quality and engineering best practices; ensure scalable and maintainable solutions.
- Drive adoption of AI capabilities (e.g. ML models GenAI intelligent automation) in engineering solutions where applicable.
- Proactively identify risks dependencies and bottlenecks; escalate with solutions not just problems.
- Mentor and grow engineers and leads; foster a highownership highperformance culture.
- Collaborate with Product Architecture QA and DevOps teams to ensure endtoend delivery.
Leadership & Behavioural Expectations:
- Highly proactive and executiondriven; takes ownership and pushes work forward without waiting for direction.
- Comfortable challenging status quo constructively and driving decisions.
- Strong stakeholder management skills including senior leadership.
- Collaborative transparent and solutionoriented.
Basic Qualifications:
- 5 years of overall engineering experience with 3-5 years in an Engineering Manager / Technical Manager role.
- Strong handson background in software engineering with exposure to AI/ML or data engineering.
- Experience working in a global onshore-offshore delivery model.
- Solid understanding of:
- AI/ML concepts (model lifecycle data pipelines inference governance handson not mandatory but must be conversant)
- Cloud platforms (Preferably AWS)
- Modern application architectures (microservices APIs eventdriven systems)
- Excellent communication skills able to clearly articulate technical and delivery topics to business and leadership audiences.
- Strong execution mindset with the ability to drive outcomes independently.
- Proven experience handling ambiguity competing priorities and fastmoving programs.
- Must be 18 years of age or older
Preferred Qualifications:
- Experience delivering AI/ML or GenAI solutions in enterprise environments.
- Exposure to regulated or largescale enterprise systems.
- Experience with Agile / Scrum at scale.
Benefits
In line with our commitment to employee wellbeing our total rewards benefits package is designed to support the physical financial and emotional health of our employees tailored to meet their unique and evolving needs. Our approach considers our employees whole selves ensuring they can thrive both in and outside of work. Here are some of the benefits we offer which may vary based on role location or hours worked:
Mediclaim Insurance
Group Term Life Insurance
Group Personal Accident Insurance
Employee Assistance Program
Paid Time Off and Holidays
These benefits are designed to enhance the health protect the financial security and provide peace of mind to our employees and their families.
Deluxe Corporation is an Equal Employment Opportunity employer:
All qualified applicants will receive consideration for employment without regard to race color creed religion disability sex age ethnic or national origin marital status sexual orientation gender identity or presentation pregnancy genetics veteran status or any other status protected by state or federal law.
Please view the electronic EEO is the Law Poster which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to .
Required Experience:
Manager
About Company
From payments to promotional products, digital marketing, incorporation services and more – Deluxe has been supporting businesses and financial institutions for over 100 years.