System Administrator
Job Summary
Job Description
About the Role
We are seeking an experienced System Administrator to join our team in a critical L2 Server Virtualization Support role. The ideal candidate will have 6-8 years of relevant experience and will be responsible for providing advanced support for server virtualization environments. This position involves managing troubleshooting and optimizing virtualized systems to ensure high availability performance and security within platforms like VMware and Hyper-V.
Key Responsibilities
Virtual Environment Management
Provide comprehensive support for server virtualization platforms including VMware vSphere ESXi and Microsoft Hyper-V
Provision configure and manage virtual machines (VMs) ensuring compliance with organizational performance and security standards
Monitor virtual infrastructure for capacity performance and stability while performing regular health checks and addressing system alerts
Troubleshooting and Incident Management
Diagnose and resolve escalated virtualization issues including VM performance problems connectivity issues and hypervisor-level complications
Handle incident escalations from L1 support teams collaborating with cross-functional teams to address issues impacting virtualized environments
Conduct thorough root cause analysis for recurring issues and implement preventative measures to minimize future incidents
Performance Optimization
Optimize VM configurations (CPU memory storage) to align with application requirements and performance standards
Monitor resource utilization and identify opportunities for performance tuning and workload balancing within virtual clusters
Support capacity planning and scaling of virtual resources based on usage trends and future growth requirements
Patching and Maintenance
Execute updates patches and maintenance activities on virtual infrastructure and hypervisors to ensure security and compliance
Schedule and conduct maintenance windows with minimal disruption to business operations coordinating effectively with IT and user teams
Documentation and Knowledge Sharing
Document common troubleshooting procedures configurations and best practices for virtualization environments
Create and maintain comprehensive knowledge base for support teams
Provide guidance and training to L1 support teams on standard operating procedures and troubleshooting techniques for basic virtualization issues
Required Qualifications
Experience and Technical Skills
6-8 years of relevant experiencein server virtualization support
Extensive experience with server virtualization technologies specificallyVMware vSphere ESXi and Microsoft Hyper-V
Proficiency in VM provisioning configuration and management including deep understanding of resource allocation snapshots and storage management
Strong familiarity with storage technologies (SAN/NAS) and networking concepts as they relate to virtual environments
Knowledge of monitoring tools for virtualization environments (e.g. VMware vRealize Operations SolarWinds Nagios) and hands-on experience with performance tuning
Basic scripting knowledge inPowerShell Pythonor similar languages for automation of routine tasks and troubleshooting
Core Competencies
Strong analytical and troubleshooting skills for diagnosing and resolving complex virtualization issues
Excellent communication skills in English for documentation incident resolution and knowledge sharing
Ability to work effectively in cross-functional teams and handle escalated technical issues
Strong attention to detail and commitment to maintaining high-quality documentation
Preferred Qualifications
Relevant industry certifications such asVMware Certified Professional (VCP)orMicrosoft Certified: Azure Administrator
Experience with cloud virtualization platforms
Knowledge of automation and orchestration tools
Experience in enterprise-level virtualization environments
About the Role
We are seeking an experienced System Administrator to join our team in a critical L2 Server Virtualization Support role. The ideal candidate will have 6-8 years of relevant experience and will be responsible for providing advanced support for server virtualization environments. This position involves managing troubleshooting and optimizing virtualized systems to ensure high availability performance and security within platforms like VMware and Hyper-V.
Key Responsibilities
Virtual Environment Management
Provide comprehensive support for server virtualization platforms including VMware vSphere ESXi and Microsoft Hyper-V
Provision configure and manage virtual machines (VMs) ensuring compliance with organizational performance and security standards
Monitor virtual infrastructure for capacity performance and stability while performing regular health checks and addressing system alerts
Troubleshooting and Incident Management
Diagnose and resolve escalated virtualization issues including VM performance problems connectivity issues and hypervisor-level complications
Handle incident escalations from L1 support teams collaborating with cross-functional teams to address issues impacting virtualized environments
Conduct thorough root cause analysis for recurring issues and implement preventative measures to minimize future incidents
Performance Optimization
Optimize VM configurations (CPU memory storage) to align with application requirements and performance standards
Monitor resource utilization and identify opportunities for performance tuning and workload balancing within virtual clusters
Support capacity planning and scaling of virtual resources based on usage trends and future growth requirements
Patching and Maintenance
Execute updates patches and maintenance activities on virtual infrastructure and hypervisors to ensure security and compliance
Schedule and conduct maintenance windows with minimal disruption to business operations coordinating effectively with IT and user teams
Documentation and Knowledge Sharing
Document common troubleshooting procedures configurations and best practices for virtualization environments
Create and maintain comprehensive knowledge base for support teams
Provide guidance and training to L1 support teams on standard operating procedures and troubleshooting techniques for basic virtualization issues
Required Qualifications
Experience and Technical Skills
6-8 years of relevant experiencein server virtualization support
Extensive experience with server virtualization technologies specificallyVMware vSphere ESXi and Microsoft Hyper-V
Proficiency in VM provisioning configuration and management including deep understanding of resource allocation snapshots and storage management
Strong familiarity with storage technologies (SAN/NAS) and networking concepts as they relate to virtual environments
Knowledge of monitoring tools for virtualization environments (e.g. VMware vRealize Operations SolarWinds Nagios) and hands-on experience with performance tuning
Basic scripting knowledge inPowerShell Pythonor similar languages for automation of routine tasks and troubleshooting
Core Competencies
Strong analytical and troubleshooting skills for diagnosing and resolving complex virtualization issues
Excellent communication skills in English for documentation incident resolution and knowledge sharing
Ability to work effectively in cross-functional teams and handle escalated technical issues
Strong attention to detail and commitment to maintaining high-quality documentation
Preferred Qualifications
Relevant industry certifications such asVMware Certified Professional (VCP)orMicrosoft Certified: Azure Administrator
Experience with cloud virtualization platforms
Knowledge of automation and orchestration tools
Experience in enterprise-level virtualization environments
Required Skills:
VMWAREVMWARE VSPHEREHyper-V