Sr. Associate Travel
Job Summary
- Handle flight reservations ticket issuance reissuance cancellations and refunds using Amadeus GDS.
- Manage fare rules schedule changes name corrections MCOs residuals and manual fare calculations.
- Process complex itineraries including international multi-city and multi-currency bookings.
- Ensure compliance with airline fare rules and company SOPs.
- Maintain a high level of accuracy to minimize airline debit memos and financial losses.
- Coordinate with airlines and internal teams to resolve booking and ticketing issues.
- Maintain booking records and provide timely support for travel-related requests.
Qualifications :
Minimum 1 year of Amadeus working experience must be adept with the latest versions of GDS. Farelogix and NDC experience a plus
Deep SME in fare rules schedule changes name corrections MCOs Residuals manual calculations complex itineraries (international multi-destination different currencies) etc. Experience in Ticket issuance reissuances (exchanges) a plus
Track record of low error rate; low airline debit memos/financial losses
Microsoft Office application skills including Outlook and Excel.
Minimum Degree / High school degree or equivalent (required)
Additional Information :
This is a rotational shift and rotational week offs process.
Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more