Site Operations Specialist

Why Join HYCU

HYCU is the fastest-growing leader in the multi-cloud and SaaS dataprotection as a serviceindustry. By bringing true SaaS-based data backup and recovery to on-premises cloud-native and SaaS IT environments the company provides unrivaled data protection migration disaster recovery and ransomware protection to thousands of companies worldwide. The companys award-winning R-Cloud platformeliminatescomplexity risk and thehigh costof legacy-based solutions providing data protection simplicity to make it the #1 SaaS Data Protection platform. With an industry leading NPS score of 91 HYCU has raised $140M in VC funding to date and is based in Boston Mass. Learn more at.

Overview

We are looking for a highly organized proactive and people-orientedSite Operations Specialistto support ourBangaloreoffice and local employees.

This role is a critical operational partner for the local team and acts as the bridge between employees vendors local leadership and global HR and Operations teams.

The position combines office operations employee support HR coordination vendor management onboarding support workplace experience and general site administration.

This is an ideal role for someone who enjoys variety takes ownership solves problems quickly and thrives in a fast-moving internationalteamenvironment.This role reports to the Chief People Officer joining Global Operations and HR teams while closely partnering with the localBangaloreleadership team to support employees and office operations.

Location:

• Bangalore India(Hybrid; 3-4 days in office/wk)

WhatYoullDo:

Office & Workplace Operations

• Manage day-to-day office operations forthe Bangalorelocation

• Coordinate with building management office vendors suppliers and service providers

• Ensure the office environment is functional organized safe and employee-friendly

• Support workplacelogistics seating access cards office supplies equipment and local office needs

• Coordinate local events team activities and office initiatives

Employee & HR Support

• Support onboarding and offboarding activities for local employees

• Support employee engagement communication recognition and culture-building initiatives withinthe Bangaloreoffice

• Partner closely with the global HR team on employee lifecycle activities and support local employer branding activities and employee experience initiatives

• Act as a local point of contact for employee questions and day-to-day support

• Coordinate HR administrative processes and documentation

• Assistmanagers and employees with basic HR guidance and coordination

• When needed coordinate relationships with local universities educational institutions and professional communities to support HYCUs visibility

• Support local employee events community initiatives volunteering activities and office culture programs

• Collaborate with global HR and local leadership to help position HYCU as an employer of choice withinthe Bangaloretechnology market

Operations & Coordination

• Coordinate with global Operations HR Finance IT and Admin teams

• Support local IT coordination and office equipment management together with global IT teams and vendors

• Maintain vendor relationships invoices records and operational documentation

• Help ensure compliance with local office processes and company policies

• Support travellogistics and operational coordination when needed

WhatWereLooking For:

• 37 years of experience in office operations HR operations administration workplace operations or similar roles

• Strong organizational and multitasking skills

• Excellent written and verbal English communication skills

• Ability to work independently and manage multiple prioritiesat once

• Strong ownership mindset and problem-solving approach

• Comfortable working in a fast-paced international team environment

• Experience supporting employees and cross-functional teams

• Proficiencywith Microsoft Office and collaboration tools

• Experience working in a global or multinational organization

Its Great if You Have

• Experienceworkingin aSaaS startup or global technology company

• Exposure to HR processes and employee lifecycle support

• Experience coordinating with external vendors and service providers

Attributes of a SuccessfulHYCUerin this role:

• Self-starter and strategic thinker whothinks outside the box

• Takesresponsibility and ownership for driving successful outcomes.Youreresults-driven with a winning attitude

• Team player! You have excellent people and management skills to interact with staff colleagues cross-functional teams and third parties

• Hands-on and builders mentality with an entrepreneurial mindset and intrinsic motivation

• Obsessed with being customer-focused We know our customers and are advocates for their voice and point of view across HYCU

• Intellectual curiosity always open for continuous learning/growth mindset

Who We Are:

Our Core Values:AuthenticityGritandEmpathyare at the heart of everything we do at HYCU. All of us at HYCU take ownership in shaping and contributing to our pride ourselves in developing an inclusive and diverse company that supports ouremployees and customers to do extraordinary things.

The following is how we approach each Core Value:

• Authenticity To be authentic means to be who we are and do it well. Focus your energy on being who YOU are. Be true to yourself. Authenticity also extends to our products. Understanding where we are truly the best fit for our customers and when we are not. And finally authenticity in relationships: ensuring that we are honest and do what we sayweregoing to do.

• Grit Towinwe need to want it. Every team member needs to be able to jump in and help at every turn. Whetheritsstaying late to help a colleague or customer orfindinga better process and making sureitscommunicated cross-functionally. You justhave todo it and love itand never stop trying.

• Empathy We need to care about each other about our clients about our business and about the world around us. That might seem like a tall order but if wedontlive in a constant state of empathy if wedontstrive to truly put ourselves in another persons shoes we cannot truly serve the market.

We are at our best when we stay true to our Core Values.Simon Taylor CEO

What We Offer:

Come work for one of CRNs Cloud 100 Companies for 2026. At HYCUyoullhave the opportunity to build your career with a Visionary B2B SaaS company fromGartners Magic Quadrant for Enterprise BackUp. HYCU provides an excellent benefits package including Medical Insurance generous time off and more. We offer career development programs and an inclusive global culture. All our employeesparticipatein our equity program.

Required Experience:

Manager