ServiceNow SPM Consultant

Company Name: WillWare Technologies
Role:ServiceNow SPM Developer
Experience: 6 Years
Location: Pan India
Work Mode: Onsite

Job Description - ServiceNow Agile Development SME (Pre-Study / Assessment
Role)
We are looking for an experienced ServiceNow Agile Development SME to lead a pre-
study assessment evaluating the capabilities of the ServiceNow Agile Development
module against leading Agile management tools such as Azure DevOps and Jira.
The SME will perform a structured analysis focusing on functional capabilities
integration landscape scalability usability and enterprise suitability and provide
actionable recommendations for tool adoption or optimization.
Desired Competencies
Must-Have
Strong experience in ServiceNow Agile Development module (SPM / ITBM)
Hands-on exposure to Azure DevOps and Jira Agile capabilities
Experience in tool evaluation / pre-study / consulting assignments
Strong understanding of Agile frameworks (Scrum / SAFe)
Experience in enterprise-scale Agile or DevOps implementations
Knowledge of backlog management sprint planning and reporting
Strong stakeholder management and communication skills
Good-to-Have
Experience with ServiceNow Enterprise Agile Planning (EAP)
Exposure to Agile tool migration / rationalization programs
ServiceNow certification (CIS-SPM preferred)
Integration experience using REST APIs

Role Description / Expectations
1. Pre-Study & Assessment
Perform detailed evaluation of ServiceNow Agile Development module
Define assessment framework and comparison criteria
2. Comparative Analysis
Compare ServiceNow Agile capabilities with:

o Azure DevOps
o Jira
Cover backlog management sprint execution reporting integrations and
scalability
3. Stakeholder Engagement
Conduct workshops to understand current Agile tool usage and pain points
Gather requirements and validate findings with business and IT stakeholders
4. Integration & Architecture Review
Assess integration capabilities with DevOps tools CI/CD pipelines and
enterprise systems
Evaluate feasibility of coexistence or migration scenarios
5. Deliverables
Capability comparison matrix
Fit-gap analysis report
Tool recommendation and adoption strategy
Executive summary for stakeholders

Additional Notes
Short-term consulting / pre-study assignment
Expected to provide actionable recommendations for tool selection /
optimization

Required Skills:

SPMServiceNowJavascriptBusiness RulesProject Portfolio ManagementAgile