Senior Endpoints Engineer, macOS & JAMF
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Job Summary
At Thomson Reuters our technology drives global markets and helps professionals around the world make decisions that matter. As the worlds leading provider of intelligent information we want your unique perspective to create the solutions that advance our business and your career.
About the Role:
In this opportunity as a Senior Endpoints Engineer you will:
As a senior engineer focused on JAMF Pro and JAMF Connect at Thomson Reuters you will drive how the Mac platform is architected rolled out operated and supported. The work spans:
- End-to-end JAMF leadership: Leading JAMF Pro and JAMF Connect implementations from design through rollout to BAU including pilot-to-global migration programs and controlled change.
- Mac authentication architecture: Defining and implementing Mac authentication strategy Platform SSO SSO MFA and identity integration with Entra ID or Okta.
- Enrollment lifecycle and automation: Designing enrollment workflows (ADE and re-enrollment) configuration profiles compliance policies patching and self-service capabilities across the macOS fleet.
- Senior technical support: Acting as L3 escalation for complex macOS issues; developing support artifacts and coaching L1/L2 engineers and the HCL service desk partner to sustain BAU quality.
- Security and IAM partnership: Driving macOS endpoint hardening (FileVault Gatekeeper CIS benchmarks) and partnering with Security and IAM on conditional access and identity integration.
- ServiceNow and Service Desk integration: Building workflows between JAMF Pro and ServiceNow for request fulfilment and incident routing; contributing to Now Assist workflows for macOS.
About You:
Youre a fit for the role of Senior Engineer if you have the following required qualifications.
- 610 years in endpoint engineering with strong hands-on experience in JAMF Pro and JAMF Connect non-negotiable.
- Advanced macOS enterprise management: MDM enrollment configuration profiles PPPC kernel and system extension policies.
- Deep troubleshooting expertise including L3 escalation for complex macOS issues across performance identity compliance and platform behavior.
- Identity integration with Entra ID (Azure AD) or Okta SSO MFA conditional access.
- Strong scripting and API experience Bash Python or Swift for automation and remediation; hands-on with the JAMF Pro API for integrations and reporting.
- Proven delivery track record at scale pilot-to-global rollouts and migration program execution.
- Strong communication and coaching skills for working across IT Security IAM and L1/L2 support partners.
- Experience integrating Intune and JAMF in cross-platform endpoint estates.
- Hands-on experience with Platform SSO (PSSO) and password less authentication on macOS.
- Exposure to Nexthink for remote actions and endpoint analytics on macOS.
- Experience operating in regulated or compliance-driven environments.
- Relevant certifications JAMF 200/300/400 or Apple Certified IT Professional.
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on .
Required Experience:
Senior IC
About Company
Document Intelligence from Thomson Reuters makes analyzing contracts and documents easy by leveraging the power of A.I. and the expertise of Practical Law.
