Senior Business Expert – Traceability

ABOUT THE ROLE

This is a senior Business Expert role focused on material traceability within H&M Groups supply chain technology landscape. The role supports a product area that brings together business data engineering and external traceability platforms to help H&M strengthen compliance material integrity customer-facing claims and sourcing insight.

The person in this role will work across a complex and evolving traceability ecosystem where different materials and supply chains rely on different internal and external tools. A key part of the role is to understand business needs connect them to practical traceability solutions and help ensure that data from multiple platforms can support a clearer and more reliable view of material origin chain of custody and risk.

WHAT YOULL DO

You will turn business requirements into traceability capabilities that can be designed tested deployed and continuously improved. This includes working with regulatory sourcing sustainability and product priorities while keeping solutions practical for the teams suppliers and partners who use them.

You will take ownership across the full lifecycle of traceability initiatives from discovery and requirement gathering through design implementation adoption and run. You will help host requirement and user-story discussions align stakeholders and translate complex supply chain needs into clear features for product and engineering teams.

You will work with traceability data supplier interactions chain-of-custody processes and verification requirements across several material categories recognizing that cotton leather wood man-made cellulosic certified materials and other supply chains may each require different approaches.

You will also contribute to external industry engagement where H&M Group participates in discussions on traceability standards tools and practices. This means being confident enough to represent our perspective in senior forums and to help external partners deliver against shared outcomes.

• Lead and support end-to-end traceability initiatives across apparel materials all supply chain tiers and finished products
• Map material flows supplier networks processing steps and chain-of-custody requirements across complex supply chains
• Drive traceability projects through discovery design implementation adoption and continuous improvement
• Strengthen traceability data quality supplier documentation verification controls and audit readiness
• Identify traceability risks gaps and opportunities across tools processes data and partner networks and drive corrective actions
• Identify ideate and drive innovation initiatives (such as physical tracers and Ai capabilities)
• Provide clear updates insights and recommendations to internal stakeholders and leadership

WHO YOULL WORK WITH

You will be part of the material traceability product area working closely with product engineering data analyst sustainability data and compliance colleagues. The role partners with another senior business expert in the team and collaborates with engineers and analysts to connect business priorities with product delivery.

Externally you will work with traceability platform providers industry bodies suppliers and other partners across the production supply chain. These relationships are central to the role as many traceability tools and processes are used outside H&M by suppliers and upstream partners.

The team works across locations and time zones with a strong center of gravity in Bangalore as well as collaboration with colleagues in Stockholm and other markets. Success in this role requires clear communication proactive alignment and the ability to build trust across both internal and external networks.

WHO YOU ARE

We are looking for people with

• Minimum 6 years of direct experience in supply chain traceability product traceability material traceability or supply chain transparency ideally within apparel fashion textile or footwear
• Strong understanding of apparel supply chains including raw material sourcing processing manufacturing supplier networks and multiple supply chain tiers
• Hands-on experience working with traceability tools supplier documentation chain-of-custody evidence traceability data verification processes or audit readiness
• Experience working with external partners such as suppliers manufacturers mills certification schemes auditors industry bodies or traceability technology providers
• Comfort working with digital tools traceability platforms spreadsheets dashboards reporting processes and data systems

And people who are

• Independent and self-driven with the seniority to navigate complex topics stakeholders and priorities with limited guidance.
• Structured and delivery-focused with strong project management discipline and the ability to manage several workstreams risks and timelines.
• Analytical and detail-oriented with the ability to design and assess platforms features and data quality. Able to identify gaps understand risks and turn complexity into practical solutions.
• Strong communicators and influencers able to engage both technical and non-technical stakeholders internally and externally.
• Confident representing H&M Group in external forums and senior stakeholder conversations.
• Passionate about sustainability transparency and the role traceability can play in shaping a more responsible fashion industry.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

JOIN US
Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of all it is our people who make us who we are.

This role will be based either in Stockholm Sweden or in Bangalore India. Apply by submitting your CV in English as soon as possible. Due to data policies we only accept applications through our career page. 

We are committed to a recruitment process that is fair equitable and based on competency. We therefore kindly ask you not to attach a cover letter. 

Take the next step in your career together with us. The journey starts here. We are eager to meet you.

Remote Work :

No

Employment Type :

Full-time