Sales Operations Analyst, Amazon Ads

At Amazon Ads we sit at the intersection of Advertising Media and eCommerce. With millions of customers visiting us every day to find discover and buy products we believe that advertising when done well can enhance the value of the customer experience and generate a positive ROI for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazons ecosystem of mobile and desktop websites proprietary devices and the Amazon Advertising Platform. If youre interested in innovative advertising solutions with a relentless focus on the customer youve come to the right place!

Key job responsibilities
We are seeking an experienced Analyst with Sales/Revenue Operations background to drive operational excellence across our Media sales organization. This role will be responsible for developing and implementing scalable processes systems and strategies to optimize sales performance and drive business growth.

Own the Customer Relationship Management platform ensuring data integrity and maintaining system hygiene.
Develop and maintain sales forecasting models pipeline management processes and performance metrics
Drive operational efficiency through process improvement and automation initiatives
Manage sales enablement programs and tools to enhance team productivity
Create and maintain sales dashboards and reporting systems
Lead cross-functional projects to improve sales effectiveness and customer experience


- 5 years of sales operations or equivalent experience
- 3 years of using a CRM (Customer Relationship Management) tool experience
- Experience as a business analyst data analyst or in a statistical analysis role
- Experience driving projects to improve operations and support-related processes
- Strong understanding of sales metrics and KPIs
- Knowledge of sales automation tools and technologies
- Bachelors degree in Business Economics Engineering Statistics or a related quantitative field

- Experience working cross-functionally and with a wide range of employees with different skill sets
- Proficiency in SQL Excel/Google Sheets and data visualization tools (QuickSight Tableau or equivalent)
- MBA or relevant advanced degree is preferred along with sales operations business operations or a related field

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