Sales Executive
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Job Summary
Post: Sales Executive
Key Responsibilities
Order Processing & Work Order Generation: Review client order specifications ensure full contract and administrative compliance and issue formal work orders across relevant internal departments.
Production Planning & Schedule Confirmation: Collaborate closely with Executive Leadership and Operations to align production schedules with client procurement timelines and issue accurate delivery confirmations.
Delivery & Portal Management: Continuously update customer portals (order status PDI reports dispatches) and track delivery performance to drive corrective actions for on-time fulfilment.
Customer Communication & Audit Handling: Serve as the primary point of contact for customer visits audits new inquiries New Product Development (NPD) updates and final product deviation approvals.
Issue Resolution & Feedback Management: Record customer feedback and complaints conduct root-cause analysis with cross-functional teams and communicate preventative action plans back to the client.
Satisfaction Tracking & Market Analysis: Drive periodic customer satisfaction surveys analyze return trends in monetary value and benchmark dissatisfaction indicators against key market competitors.
Quality Compliance & Record Keeping: Maintain all department quality documentation monitor key operational KPIs and enforce corrective/preventive actions for non-conformances (NCs).
Interdepartmental Coordination & Payment Collection: Partner with internal teams for smooth daily operations enforce Customer Specific Requirements (CSR) and manage timely outstanding payment collections from clients.
Salary: 15000 to 30000
Education: Any Graduate
Location: Dared Jamnagar.
Experience: 1 Year
Job Time: 09:00 to 19:00
Week Off: Friday
Required Skills:
Order Processing Work Order Generation Contract Compliance Production Planning Schedule Confirmation Delivery Management Portal Management Customer Communication Audit Handling New Product Development Issue Resolution Feedback Management Root Cause Analysis Preventative Action Planning Customer Satisfaction Tracking Market Analysis Quality Compliance Record Keeping KPI Monitoring Corrective and Preventive Actions Interdepartmental Coordination Payment Collection Customer Specific Requirements
