Sales Excellence Specialist

Job Title

Job Description

The Sales Excellence Specialist supports the deployment of global and regional Enterprise Informatics (EI) Europe sales excellence programs and commercial capability initiatives. Although based in India the role is fully integrated into the EI Europe Commercial Operations & Sales Excellence organization and works closely with European sales teams local markets and crossfunctional partners.

The role enhances sales behaviors competencies and process discipline by driving adoption of bestpractice methodologies improving funnel health strengthening forecasting rigor and supporting datadriven performance management. It facilitates training provides CFSbased coaching on key opportunities and leads small improvement projects that support EI Europes top commercial priorities.

In addition this role contributes significantly to EI Europes transformation agenda by leveraging AIenabled analytics improving commercial efficiency and ensuring continuous improvement of sales execution and performance insights across European markets.

Job Responsibilities

1. Deployment of Global & European Sales Excellence Programs

• Support the implementation of global and regional EI sales programs across European markets.
• Ensure alignment of deployed programs with EI Europe commercial objectives sales processes and market maturity needs.
• Adapt global materials for European usecases where needed collaborating with local Commercial Ops teams.

2. Driving Sales Capability Productivity & Process Discipline

• Strengthen EI Europes commercial execution through improved funnel hygiene disciplined opportunity management and adherence to the EI sales process.
• Support European sales teams in adopting structured methodologies and best practices for sales efficiency and effectiveness.

3. Training Enablement & CFS(Customer Focused Selling) Coaching

• Organize and support training sessions and workshops for EI Europe sales teams coordinating logistics remotely from India.
• Apply CFS principles (solution selling valuebased selling consultative selling) to coach top opportunities at risk across European countries increasing win rates and customer credibility.
• Support ongoing capability development across diverse geographies adapting content and support to local context.

4. Leading Improvement Projects for EI Europe

• Lead smallscale improvement projects that address EI Europes priority areas (e.g. funnel conversion forecast accuracy sales efficiency customer segmentation).
• Use structured problemsolving approaches incorporating European market insights and business feedback.
• Ensure outcomes are standardized documented and scalable across different European clusters.

5. AIEnabled Commercial Insights (Custom Requirement)

• Leverage AI tools to produce predictive insights for EI Europes sales teams including:
  • Opportunity scoring and earlyrisk detection
  • Forecast accuracy improvement
  • Customer prioritization and segmentation
  • Nextbestaction recommendations
• Partner with BI & Digital teams to embed AIgenerated insights into the European sales cadence dashboards and performance reviews.

6. Commercial Analytics & Data Quality Enhancement

• Support maintenance of EI Europes commercial analytics models dashboards and reporting structures.
• Improve CRM data quality and usage across European sales teams through regular monitoring and structured reinforcement.
• Provide clear datadriven insights to support decisionmaking across markets and functions.

7. Monitoring Reporting & European Stakeholder Communication

• Track progress of sales excellence initiatives across Europe identifying impact gaps risks and scalability potential.
• Provide regular updates to EI Europe Commercial & Sales Excellence Leadership including country rollups and thematic insights.

8. Collaboration Across Markets & Functions

• Work closely with Sales Leaders Commercial Operations BI Marketing and Service Sales teams across Europe.
• Support harmonization of commercial processes across European markets while respecting local operational realities.
• Help resolve crossmarket challenges by participating in collaborative working groups and knowledgesharing forums.

Qualifications & Experience

Required

• Bachelors degree in Business Engineering Analytics or a related field
• 25 years of experience in Sales Excellence Sales Operations Commercial Operations or similar roles
• Strong analytical and problemsolving skills including comfort with large datasets and commercial KPIs
• Experience supporting crossregional teams (preferably Europe or multimarket environments)
• Experience with CRM platforms (Salesforce preferred) and reporting tools (Power BI Qlik)
• Willingness to work in CET Time Zone shift.

Preferred

• Experience working in Healthcare IT SaaS or Enterprise Informatics
• Exposure to AI/ML tools used for commercial insights (forecasting scoring models segmentation)
• Experience participating in or leading improvement projects using Lean or structured transformation frameworks
• Understanding of European healthcare and digital health market dynamics (a plus but not required)

Competencies

• Analytical AIsavvy & InsightDriven
• Strong Communication & Remote Collaboration Skills
• CustomerFocused & Commercially Astute
• Process Discipline & Operational Excellence Mindset
• Influencing Skills across distributed teams
• Planning & Prioritization for multicountry support
• Problem Solving & Continuous Improvement

Why This Role Matters for Enterprise Informatics Europe

This role amplifies EI Europes ability to scale commercial excellence by providing centralized highquality Sales Excellence support from India. Through improved processes AIdriven insights structured capability building and disciplined improvement initiatives the role directly contributes to Europes growth predictability and sales execution strength.

How we work together
We believe that we are better together than apart. For our office-based teams this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companys facilities.
Field roles are most effectively done outside of the companys main facilities generally at the customers or suppliers locations.
Indicate if this role is an office/field/onsite role.
About Philips
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If youre interested in this role and have many but not all of the experiences needed we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.