Reefer Engineer

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.

At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together lets sail towards a brighter more sustainable future with Maersk.

What we offer:

Impact: Your work will directly contribute to the success of our global operations.

Opportunity: Maersk provides ample opportunities for growth and development both professionally and personally.

Innovation: Join a forward-thinking team that embraces innovation and cutting-edge technologies.

Global Exposure: Collaborate with colleagues from diverse backgrounds and gain exposure to international business practices.

Work-Life Balance: We value work-life balance and offer flexible working arrangements to support our employees

Job Summary

The Reefer Engineer serves as a critical technical backbone within the Vessel Reefer Excellence (VRE) team providing 24/7 technical support to vessels ensuring reliable reefer operations safeguarding customer cargo and driving operational excellence across assigned fleet groups.

Key Responsibilities

1. 24/7 Technical Support & Malfunction Management
Provide round-the-clock technical support to vessel teams via Hotline email and VCM systems
Manage and troubleshoot reefer malfunctions daily with a focus on timely resolution
Support vessels in minimizing cargo risk and ensuring operational continuity
Act as escalation point for complex technical issues onboard
2. Fleet Operations Support
Serve as daily reefer operations focal for assigned fleet groups
Support vessel teams with technical queries power management and contingency handling
Collaborate with Stowage Commercial and TbM teams to maximize intake and meet customer commitments
Monitor fleet performance and proactively address operational risks
3. Knowledge Management & Competency Development
Maintain and enhance the Vessel Reefer technical knowledge base
Drive competency development initiatives including training sessions webinars and cadet programs
Ensure vessel crew readiness to effectively manage reefer operations and malfunctions
4. OEM Technical Focal
Act as primary technical interface with OEM
Facilitate technical discussions reliability reviews and issue resolution coordination
Support feedback loops between vessels VRE and OEM to enhance equipment performance
5. Cross-functional Collaboration & Strategic Initiatives
Collaborate across VRE Fleet Teams Supply Chain Commercial and TbM
Contribute to major programs and Reefer seasons and lead Safety reliability and cost optimization projects
Support vessel readiness and continuous improvement efforts across the reefer network
Required Skills & Experience
Strong technical expertise in reefer container systems
Proven experience in vessel operations / marine engineering / reefer troubleshooting
Ability to handle high-volume time-critical technical issues
Strong stakeholder management across global teams
Excellent problem-solving and decision-making skills under pressure
Effective communication skills (written & verbal)

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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