Research Associate (Hybrid)
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Job Summary
About us:
Key responsibilities:
Understanding project scope andidentifyingrelevant industry stakeholders including dealers distributors retailers doctors channel partners and B2B experts through LinkedIn Naukri industry databases and professional networks.
Conducting targeted outreach to industry professionals and business stakeholders via email LinkedIn messages and outbound calls to onboard relevant experts for consulting and research discussions.
Making outbound B2B calls to prospective and existing experts dealers distributors healthcare professionals and retailers to understand market dynamics and gather industry insights.
Screening experts and business participants based on client-defined screener questions qualification criteria and industry relevance.
Managing end-to-end expert engagement and relationship ownership from onboarding and call coordination to invoicing and post-call follow-ups.
Scheduling and coordinating expert consultations dealer/distributor discussions and stakeholder callback appointments as per client timelines.
Briefing experts and industry participants accurately on projectobjectives discussion agendas and client expectations prior to calls.
Conducting follow-up interactions with experts and B2B stakeholders to ensure smooth engagement andmaintainlong-term professional relationships.
Handling expert and participant concerns professionally while coordinating with internal teams fortimelyissue resolution and escalation management.
Staying updated on ongoing industry trends market developments service offerings and client requirements across multiple sectors.
Confidently addressing expert queries and providing detailed informationregardingconsultation processes project scope and engagement guidelines.
Preparing andmaintainingdaily weekly and monthly reports covering outreach activities call status expert pipelines and engagement metrics.
Tracking key performance indicators including outreach conversion expert onboarding call completion rates and stakeholder engagement metrics.
Adapting communication and engagement strategies based on expert responses industry type and client-specific requirements.
Demonstrating flexibility in managing domestic and international B2B projects including coordination across different time zones and non-Indian Standard Time working hours.
- Conduct surveys using SurveyMonkey perform quality checks to ensure data accuracy and integrity and utilize Excel for data analysis reporting and database management.
Key Skills:
Customer-centric attitude excellentcommunicationand interpersonal skills.
Proven experience in communicating effectively and building relationships quickly over the phoneemailand messages
Focused approach to problem-solving along with a strong background in networking.
Very goodlistener and deep empathy toward clients to respond to their needs
0-1years experience
Fantastic Communication and writing skills both verbal and written
Graduate
Required Experience:
IC
About Company
1Lattice is a tech-enabled decision-support organization of data collection and market research consulting. Elevate your business using our advanced tech tools.
