Operations Associate
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Job Summary
Operations Associate
Reports to: Operations Manager
Location: Patel Nagar Delhi (full-time on-site)
Role Summary
You will be the execution engine for Stage 1. Your role is to gather accurate data from 40 team members every week maintain clean Excel trackers and support the creation of professional dashboards that leadership will use to drive improvements.
Key Responsibilities
Collect weekly performance data from all departments using standard templates (offline follow-ups calls shared sheets)
Validate data accuracy and chase gaps daily
Maintain master Excel files and update dashboards with fresh data and graphs
Support Operations Manager in preparing weekly leadership review packs
Flag any process issues observed on the ground (especially warehouse and repair workflow problems)
Gradually help departments move from ad-hoc to disciplined weekly reporting
Requirements
1-4 years experience in operations support data analysis or MIS reporting
Excellent Excel skills (pivot tables charts data validation formulas)
High attention to detail and ability to chase information politely but firmly
Good communication skills comfortable coordinating with seniors across departments
Freshers with strong Excel internship in operations will also be considered
