Medical Affairs Operations Coordinator

THE POSITION:

We are seeking a detail-oriented Medical Affairs Operations Coordinator to support the Global Medical Affairs (GMA) team in delivering efficient high-quality and operationally robust services. This individual will contribute to strengthening recruitment processes enabling smooth onboarding of new hires and support client project management and forecasting to ensure optimal resource utilization across the GMA function. The ideal candidate will play a key role in enhancing project management practices by developing and maintaining trackers timelines and operational tools that improve visibility planning accuracy and overall execution.

In this position you will collaborate closely with crossfunctional teams to improve internal workflows and support documentation excellence that reinforces GMA operational standards. You will also help drive operational efficiency by identifying process gaps maintaining accurate records and supporting training initiatives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Support end-to-end recruitment activities including candidate coordination documentation and onboarding of new hires (FTEs consultants / contractors) into the GMA function.
• Assist in staff forecasting by maintaining headcount projections capacity assessments and resource planning trackers.
• Improve project management efficiency through the creation updating and maintenance of project trackers timelines and progress dashboards.
• Coordinate and communicate effectively with clients organize and lead project kickoff meetings and provide ongoing support while working primarily in US time zones.
• Collaborate with the MA team to project timelines for project completion and ensure deliverables are monitored and met.
• Develop and maintain internal SOPs process documents and operational guidelines to enhance MA efficiency.
• Create clear professional slide decks and presentations for internal and leadership-level communication.
• Provide training support and assist in onboarding programs orientation materials and documentation.
• Maintain accurate records documentation and operational data to support audits reviews and business insights.
• Identify opportunities to streamline workflows and optimize operational processes within the MA team.
• Demonstrate a commitment to diversity equity and inclusion through continuous development modeling inclusive behaviors and proactively managing bias.
• All other duties as assigned.

Qualifications :

MINIMUM KNOWLEDGE SKILLS AND ABILITIES:

The requirements listed below are representative of the experience education knowledge skill and/or abilities required.

• Education: Bachelors degree in Life Sciences/Pharmacy/Medicine complemented by a degree or formal training in Management.
• Experience and/or Training: Experience in Project Management Medical Affairs operations project coordination or similar operational support roles
• Technology/Equipment: Proficient in using project management and collaboration tools such as Smartsheet MS Project Excel PowerPoint SharePoint and workflowmapping tools (e.g. Visio/Miro) to plan track and manage timelines and operational activities effectively.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Proficiency in documentation SOP creation and maintaining structured records.
• Ability to develop professional welldesigned slide decks (PowerPoint) and operational reports.
• Excellent communication skills with strong stakeholder coordination capabilities.
• Ability to multitask prioritize effectively and perform well in a fastpaced environment.
• Strong analytical thinking and problemsolving mindset

PREFERRED QUALIFICATIONS:

• Education: Advanced healthcare and Management degree.
• Experience and/or Training: At least two years in Medical Affairs Excellence and Operations within the pharmaceutical industry or related role and function.
• Positive Attitude and Energy Exhibits an upbeat attitude a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude.
• Communication Skills Possesses the ability to develop and articulate ideas and information that generate understanding and create a climate that motivates and encourages others to participate.
• Innovator Transforms creative ideas into original solutions that positively impact the companys performance.
• Highly Principled Proves to be a professional of unquestionable integrity credibility and character who demonstrates high moral and ethical behavior.

Additional Information :

OUR CULTURAL BELIEFS:

Patient Minded I act with the patients best interest in mind.  

Client Delight I own every client experience and its impact on results.  

Take Action I am empowered and empower others to act now.  

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone anywhere anytime to achieve results.  

Communication Matters I speak up to create transparent thoughtful and timely dialogue.  

Embrace Diversity I create an environment of awareness and respect.  

Always InnovateI am bold and creative in everything I do. 

Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites unsolicited e-mails or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.

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Remote Work :

No

Employment Type :

Full-time