Lead Scrum Master
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Job Summary
Job Description:
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Provide endtoend agile governance of Scrum ceremonies across one or more delivery squads supporting General Insurance sales and distribution platforms (agent broker and digital channels).
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Ensure consistent Agile/Scrum adoption and maturity across teams aligning delivery execution with insurance business priorities such as new business growth product launches and regulatory milestones.
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Drive sprint increment and release predictability across multiple workstreams delivering capabilities like quotations policy issuance endorsements renewals and system integrations.
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Proactively identify and manage crossteam impediments delivery risks and dependencies across core insurance systems digital channels and downstream platforms.
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Work closely with Product Owners and Business SMEs to ensure backlogs are wellrefined strategically prioritized and aligned with business outcomes and compliance needs.
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Maintain and monitor Jira dashboards and delivery metrics providing clear visibility into progress risks quality velocity trends and release readiness.
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Support release planning and production readiness for businesscritical advisor and customerfacing insurance features ensuring stability quality and regulatory adherence.
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Foster a strong culture of continuous improvement translating retrospective learnings into actionable improvements in delivery efficiency and team performance.
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Govern the impact of production support incidents and regulatory changes on sprint commitments balancing operational stability with agile discipline.
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Support and strengthen agile delivery governance and process maturity enabling reliable delivery outcomes across General Insurance sales and distribution systems.
