IT Expert Senior SRE & Observability

This is an internal position.

Location: IN - Bangalore 24/7 Job-ID: 218496 Contract type: Standard Business Unit: IT Consulting

Life on the team

Computacenter are looking for an Enterprise Observability Consultant with an in-depth understanding of Observability platforms and technologies ranging between Vendor Specific products e.g. Dynatrace Splunk Grafana Cribl etc. & Open-Source Observability projects e.g. Open Telemetry Prometheus Grafana OSS etc. You will be responsible for providing Observability platform delivery expertise to deliver advisory design & implementation services that meets our customers business requirements within their overall observability strategy. The role will also involve staying at the forefront of new technologies and new vendors working within the Enterprise Observability Practice.

What youll do

Observability Strategy & Advisory

• Lead discovery workshops to assess observability maturity and define tailored roadmaps aligned to business and IT objectives
• Assess current monitoring and observability maturity for Enterprise Organizations & recommend tooling strategies often leveraging platforms like Dynatrace for full-stack visibility
• Translate business and technical requirements into actionable observability use cases to support change management and enablement initiatives
• Advise on tools platforms and best practices (e.g. Open Telemetry SIEM vs Observability Telemetry Management SRE principles)

Architecture & Solution Design

• Design end-to-end observability architectures including Logs metrics traces profiles etc. Distributed tracing frameworks/APM tooling Infrastructure & cloud monitoring Synthetic and realuser monitoring
• Create telemetry data pipelines and instrumentation strategies
• Ensure scalable secure and costefficient observability patterns

Tooling Implementation

• Deploy and configure observability platforms such as Dynatrace Splunk Grafana Cloud Cribl Elastic
• Implement Open Telemetry collectors agents and SDK instrumentation strategies
• Build dashboards alerts and automation workflows
• Integrate Observability platforms with ITSM AIOps Event Management platforms

Troubleshooting & Performance Engineering

• Analyze application infrastructure and network performance issues.
• Lead rootcause analysis and performance optimization initiatives.
• Enable proactive detection through anomaly detection and alert tuning.

What youll need

• Expertise in observability frameworks telemetry pipelines and service mesh integrations.
• Deep understanding of observability pillars: metrics logs traces and user experience.
• Expert Level Familiarity with Products such as Dynatrace Splunk Grafana Cloud Cribl (experience with at least two product sets)
• Strong understanding of Observability platform architecture including Telemetry Storage OpenTelemetry support and cloud integrations.
• Experience with Dynatrace/Splunk/Grafana APIs tagging strategies and problem detection workflows.
• Proficiency in scripting (Python Bash) and automation tools (Terraform Ansible).
• Strong stakeholder engagement and communication skills.
• 10 years in consulting enterprise design and implementation roles

Desirable

• Professional Level Certifications in Observability products/OpenTelemetry Associate Certification/Prometheus Associate Certification
• Familiarity with DevOps and Platform engineering ways of working with associated tools (CI/CD git automation etc.)
• Working level understanding of Cloud/Cloud Native Observability technologies (AWS CloudWatch Azure Monitor eBPF Prometheus etc.)
• Good understanding of networking principles related to Observability protocols (Syslog SNMP OTLP etc.)
• Experience integrating Observability platforms with ITSM and alerting platforms
• Cloud/CNCF certifications

About us

Computacenter is a leading independent provider of IT infrastructure services with about 21000 employees worldwide. We work at the heart of digitisation advising organisations on IT strategy implementing the most appropriate technology and managing our customers infrastructures.

We offer a friendly open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community

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