Customer Service Executive
Job Location:
Monthly Salary:
Posted on:
13 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description Customer Service Executive (Gold Point)
Qualification:
Graduate with basic computer knowledge and MS Office skills.
Skills Required:
Basic knowledge of Gold & Precious Metals market
Gold quality checking/appraisal knowledge
KYC documentation knowledge
Communication skills in local language & English
Negotiation and customer handling skill.
Basic knowledge of Gold & Precious Metals market
Gold quality checking/appraisal knowledge
KYC documentation knowledge
Communication skills in local language & English
Negotiation and customer handling skill.
Key Responsibilities:
Handle day-to-day customer transactions and queries
Verify appraise and process gold purchasing transactions
Maintain records vouchers and transaction documentation
Ensure proper cash handling and account balancing
Support business development and customer relationship activities
Promote and cross-sell company products and services
Maintain operational accuracy and data confidentiality
Handle day-to-day customer transactions and queries
Verify appraise and process gold purchasing transactions
Maintain records vouchers and transaction documentation
Ensure proper cash handling and account balancing
Support business development and customer relationship activities
Promote and cross-sell company products and services
Maintain operational accuracy and data confidentiality
Reporting To: Assistant Branch Manager / Branch Manager
Career Growth: CSE Assistant Branch Manager Branch Manager
