Business Analytics Lead Analyst
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Job Summary
Location: CHSI Bangalore India
Job Summary
The Business Intelligence / Analytics professional will design develop and test Operations Analytics solutions with a strong focus on healthinsurance data operational metrics and insights generation. The role requires the proven ability to interpret and refine business requirements work with complex healthinsurance datasets and deliver accurate and meaningful insights using modern BI and analytical tools.
Role Responsibilities
- Build highimpact visualizations and dashboards that translate healthinsurance operational data into clear actionable insights.
- Deliver BI/analytics solutions with uncompromising quality incorporating strong testing and validationparticularly for healthcare operations metrics.
- Communicate progress and insights proactively with management and internal stakeholders.
- Establish refine and document processes involving multidisciplinary teams across healthinsurance operations.
- Balance recurring MIS requirements (daily/weekly/monthly reporting) with the development of new MIS/BI builds.
Solution Capability
- Architect BI solutions of varying complexity using both static (Excel/Access) and dynamic (SQL/Oracle) healthinsurance data sources ensuring alignment with business requirements.
- Identify gaps in healthinsurance data availability and determine the most effective path to deliver insights using existing tools and methodologies.
- Build sustainable solutions using offline and online data sources while collaborating closely with technology teams on longterm enterprise data strategies.
- Proactively identify opportunities to automate operational reporting and analyticsdemonstrating measurable efficiency and productivity gains.
Business (Health Insurance Focus)
- Strong knowledge and prior experience in the Health Insurance industry is required including experience working with claims membership utilization provider or operational performance datasets.
- Demonstrated ability to interpret healthinsurance data to understand key performance drivers segment trends rootcause issues and downstream operational impacts.
- Proven experience driving improvements in operational metric reporting and MIS within healthinsurance environments working closely with internal and external stakeholders.
CrossFunctional
- Knowledge and prior experience in Health Insurance operations with the ability to translate datadriven insights into businessfriendly narratives.
- Strong communication skills to deliver clear insights to senior leadersespecially when discussing complex healthinsurance metrics.
- Ability to adapt multitask under pressure and handle shifting priorities effectively.
Qualifications
- Bachelors degree in computer information systems Business Administration Data Analytics Health Informatics or equivalent (preferred).
- Overall 8 years of experience with 5 years of programming/analytics experience specifically in the healthinsurance industry with deep familiarity with healthinsurance datasets and metrics.
- Strong expertise in QlikView Qlik Sense SQL Excel and Microsoft Access (required).
- Advanced analytical mindset with strong problemsolving skills especially in interpreting healthinsurance data.
- Experience advocating for datadriven decisionmaking and leading change across teams.
- Nice to have: AWS SharePoint SAS Excel Power Query Power BI.
About The Cigna Group
Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Required Experience:
IC
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.
