Analyst-Reg Ops Change Management
Department:
Job Summary
Join a high-impact team driving meaningful change across APAC Operations. Youll connect business technology and control partners to deliver outcomes with discipline and transparency. This role blends delivery leadership stakeholder influence and process improvement to strengthen efficiency and controls.
Job Summary:
As an Analyst-Reg Ops - Change Management within APAC Operations you lead end-to-end change delivery from demand intake through implementation and BAU transition. You coordinate cross-functional stakeholders to shape priorities manage execution and ensure governance documentation and controls are consistently applied. You drive standardization and automation to improve operational efficiency data quality and risk outcomes across APAC.
Job Responsibilities:
- Coordinate cross-functional teams across business technology compliance and operations to deliver agreed change objectives.
- Support portfolio and agenda management by providing analysis that informs sequencing and prioritization decisions.
- Facilitate governance forums by running meetings/calls and ensuring decisions actions and outcomes are captured.
- Track delivery progress by managing plans milestones RAID actions and dependencies through to closure.
- Maintain documentation version control and artifacts to ensure adherence to procedures guidelines policies and data-quality principles.
- Assess incoming change requests by clarifying objectives scope success measures and recommending prioritization.
- Lead initiation activities including kick-offs requirement elicitation analysis and scope definition.
- Manage day-to-day execution by monitoring quality delivery health and escalating issues appropriately.
- Engage stakeholders as a trusted conduit by providing clear timely status and development updates.
- Document APAC regulatory requirements and act as a Country SPOC with global/regional operations technology and product teams.
- Deliver process standardization and automation with embedded controls across build and submission processes.
Required qualifications capabilities and skills:
- Bring 2 years of experience in or significant exposure to project/change management disciplines.
- Hold a degree in Engineering Mathematics Economics Commerce or Business Administration (or equivalent).
- Demonstrate strong interpersonal skills with the ability to influence partners and colleagues.
- Apply analytical and problem-solving skills to shape scope priorities and delivery decisions.
- Adapt flexibly to changing business requirements and shifting priorities.
- Communicate clearly in writing and verbally including updates suitable for senior management.
- Demonstrate a control and risk mindset anticipating gaps and driving appropriate remediation plans.
Preferred qualifications capabilities and skills:
- Leverage banking and regulatory knowledge ideally across APAC operating models.
- Apply payments knowledge to support change shaping and impact assessment.
- Produce management reporting and metrics suitable for senior leadership consumption.
- Use Microsoft Office tools (Access Excel Word PowerPoint) to build materials and analysis efficiently.
- Utilize Visio and/or MS Project to document processes and manage plans and timelines.
- Operate confidently in Jira to manage work items actions and delivery tracking.
- Employ Tableau and/or Alteryx to enhance reporting analytics and automation outcomes.
Required Experience:
IC
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more