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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Analyst - Accounts Receivable

We are seeking an Analyst to support collection of lease rent fees and expenses within our commercial real estate portfolio. This role reports to the Team Leader/Assistant Manager and contributes to effective AR operations and continuous process improvement.

What this job involves:

Collection Activities - Follow up on outstanding payments manage assigned accounts and resolve payment queries through effective communication

Cash Application Support - Assist in matching and applying payments to customer accounts reconcile payment discrepancies and ensure accurate posting of receipts

Process Documentation - Prepare and update Standard Operating Procedures (SOPs) for collection and cash application activities document best practices and maintain process guidelines for team reference

Compliance & Quality - Ensure all collection and cash application activities comply with established SOPs and company policies maintain audit-ready documentation and follow regulatory requirements consistently

Reporting & Tracking - Monitor collection metrics maintain accurate records in tracking systems and support monthly performance reports

Process Improvement - Identify inefficiencies in current processes suggest lean improvement ideas to reduce turnaround time and effort and support implementation of approved enhancements

Problem Solving - Identify payment issues escalate complex cases when needed and support resolution efforts with guidance from senior team members

Stakeholder Management - Build and maintain professional relationships with internal teams (Finance Property Management Legal) and external clients communicate professionally across all levels and manage expectations effectively

Team Collaboration - Work closely with cross-functional teams to resolve payment challenges respond promptly to stakeholder queries and coordinate on collection strategies

Continuous Learning - Participate in training programs and develop collection skills through practical experience

Sound like you

Our successful Analysts:

• Have strong attention to detail and accuracy
• Communicate professionally and confidently with clients and colleagues at all levels
• Demonstrate maturity in handling sensitive conversations and challenging situations
• Take ownership of assigned tasks and follow through to completion
• Work well in structured environments while identifying opportunities for improvement
• Show eagerness to learn and develop expertise
• Possess basic accounting knowledge and process-oriented mindset

To apply you need to be:

Education - or equivalent

Experience - 2-4 years in accounts receivable collections cash application or finance operations

Preferred Background - Candidates with experience in both collections and cash application will be strongly preferred

Technical Skills - Basic accounting knowledge and good MS Excel skills (formulas pivot tables VLOOKUP)

Communication - Good written and verbal communication skills with ability to manage stakeholder relationships professionally and maturely

Attributes - Self-motivated organized detail-oriented process-focused and able to meet deadlines

Added Advantage - Experience in SOP creation exposure to process improvement initiatives (Lean/Six Sigma basics) knowledge of real estate accounting or Property Management Systems

What we can do for you:

At JLL we help you realize your full potential in an entrepreneurial and inclusive work environment through our dedicated Total Rewards Program competitive pay and benefits package.

Apply today!

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If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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